Farrish Subaru

bclindsay3 

on DealerRater

11 years ago

This dealership is a dumpster fire Our attempt to lease a 2015 Forester Premium in Jasmine Green with EyeSight and integrated navigation system has been filled with repeated disappointments and setbacks coupled with, and exacerbated by, what can be described at best as sheer incompetence and at worst negligence on the part of Farrish Subaru. After conducting significant market research we were aware that finding that particular trim level with those options and in that specific color was extremely rare. In fact, there were o... read more

EFiore 

on DealerRater

11 years ago

Flexible and Friendly My experience at Farrish Subaru was stellar. Joe Everett called me within minutes of my having submitted a GEICO price request. It wasn't like a sales call at all; it was like getting a call from an old friend. He was friendly, inquisitive, informative and affable. My sales experience - to no fault of the salesman - included a number of disappointing attempts to secure the car I intended to buy. Ultimately, the final sale reflected great flexibility and fairness on the part of the Farrish Subaru. 

kirkclan97 

on DealerRater

11 years ago

Best Car buying experience ever Had a terrific experience buying a new Subaru Outback from Farrish. Working with James Turner and Sam Ramadan to turn in my leased Outback and find the right new one to buy was easy and enjoyable. They were both as friendly, competent, and helpful as any salesman I've encountered, without any pressure. From service to price to efficiency, it was the best car buying experience I've had and I'll highly recommend this team to anyone I know looking to purchase a car. 

grhoffman169 

on DealerRater

11 years ago

Jim Turner...great to deal with. For most of us, buying a new car can be a stressful experience. Jim Turner, made my car buying experience much more enjoyable than I thought. I highly recommend him and the dealership. It was an overall enjoyable experience. I would recommend Jim Turner and Farrish Subaru to my friends. 

dshuster 

on DealerRater

11 years ago

Chris Wold was nice, straightforward, and fair. Matt Thompson, the finance guy was slick and slippery. He wildly overcharged me for extra maintenance and service agreements. When I realized I had been taken for a ride based on some research, I called two days after the sale to cancel the agreements which have a 90 day cancellation period. Two months later and the charges are still showing up on my loan statement. He obviously wanted to get the commission for the extra sales so didn't cancel before finalizing the financing. I... read more

drehfuss 

on DealerRater

11 years ago

I was totally satisfied with the work that Jackie Coogan did with me as I bought a new Forester. I would recommend Coogan and Farrish without hesitation. 

mfuhr 

on DealerRater

11 years ago

I had a surprisingly good experience at this dealership. Jackie was great to work with. He was not at all want people think when they hear "car salesman". He was knowledgeable, friendly and not pushy at all. He took care of us through the whole process. 

BrianReymann 

on DealerRater

11 years ago

When sold a certified pre-owned vehicle, it was delivered to us with only key. We inquired, prior to accepting the vehicle, about the second key and were assured they would provide it for us. They were unable to procure a second key from the previous owner, so rather than just making us a new key and having us come and pick it up, they have been intractable in their stance that we must pay for a second key. They do not seem to care about honoring the promise that was made, or their pledge that "Your complete Satisfaction is ... read more

kotila 

on DealerRater

11 years ago

Courteous, respectful, cordial, agreeable. Excellent car-buying experience. Both Sam and Jackie were very pleasurable to deal with. They should be highly commended. I would recommend this dealership, and the salesmen involved, at any time.