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Falcone Automotive
- Car Dealers
- Indianapolis, IN
About this business
Anyone can sell you a new car. And if a new car is all you want, then you have lots of dealerships to choose from. But at Falcone Automotive, I want to build relationships. After four decades in the vehicle business, I know there is no substitute for customer service. You expect it. You deserve it. And that's what we are going to give you. You can count on it. Why? Because that's my name on the door. Bob Falcone President/CEO
Location details
1930 W 16th St, Indianapolis, IN, 46202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
They claim newer Volkswagens are burn coolant. Anyone with a basic background in auto mechanics knows no coolant is supposed to to enter the combustion chamber.
RecommendedMy husband and I had been looking at Atlas's for about 2 months. Falcone was the last VW dealership we visited and the experience at Falcone was exactly the opposite of all the rest. They were no-pressure, allowed us to test drive the car without a sales person in the back seat babysitting us, and no hassle with our trade in. The best part of the whole experience was the negotiation of the "bottom line" numbers.. no poker-face needed, no hard-ball.. they gave us their best numbers right off that bat and those numbers were mu... read more
After 3 cars from this dealer I am done! I continue to be disappointed with the service Dept, inconvenience, paying for extended warranties and not being informed of the mileage limit. A car 2 years old I bought brand new and went through 4 tires in less than six months where the side walls busted. The car isn’t running properly and I was told it would be $775. minimum for a 60,000 mile service. So warranties apparently do not cover maintenance. Very disappointed!!!
Have bought seven different VW’s from them starting the first day Falcone took over. Last week went in to trade a 2016 GLI that I bought from Falcone last year. Wanted to trade for a 2016 Tiquan. Would not deal with me at all. We were off by a 1000.00. No deal. My years of buying there. And having all the cars serviced there meant nothing.
The best experience I’ve ever had when it comes to buying a vehicle. Every person I met was professional, enjoyable, and knowledgeable about any questions I had! I highly recommend Falcone to anyone that want a hassle free experience.
Excellent customer service from this dealership! I was thoroughly impressed with how attentive everyone was to my needs. I was able to drive off the lot with an amazing car thanks to this team. Special thanks to Matt B. for answering all of my questions and making me feel at ease with my purchase. I will definitely be a repeat customer!
No pressure sales. They went way above and beyond to get me the exact car I wanted. Matt Bartelson and Jon Wilson we’re both awesome to work with through the whole process.
Bob Falcone is the most arrogant, disrespectful person I’ve met. He yelled at me and berated me in front of his employees without me saying a word to him. Honestly, his behavior was so irrational that I question his mental stability. I will never recommend anyone give business to this dealership again.
If your getting a Subaru definitely go to Falcone! Ask for Nick Kanter! He will get you the best deal possible! Great experience!
Frequently asked questions about Falcone Automotive
How is Falcone Automotive rated?
Falcone Automotive has a 4.7 star rating with 714 reviews.
When is Falcone Automotive open?
Falcone Automotive is open now. It will close at 6:00 p.m.
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