This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Fairway Ford, located in Kingsport, Tenn., is an automobile dealer that offers a variety of cars, vans, trucks, convertibles and sport utility vehicles. Its new inventory includes various models from Ford, such as the Focus, Fusion, Five Hundred, Freestar, Freestyle, Mustang, Ranger, Escape, Expedition and Sport Trac. The dealership s pre-owned inventory includes models of various makes, including Chevrolet, Chrystler, Dodge, Ford, Honda, Hyundai, Jeep, Mitsubishi, Nissan and Mazda. It maintains a comprehensive inventory of ... read more
2761 East Stone Dr, Kingsport, TN, 37660, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:30 p.m. | |
Tue | 8:30 a.m. to 6:30 p.m. | |
Wed | 8:30 a.m. to 6:30 p.m. | |
Thu | 8:30 a.m. to 6:30 p.m. | |
Fri | 8:30 a.m. to 6:30 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
Had an oil change done on truck and noticed a scratch on front quarter panel afterwards. Quick Lane manager looked at and talked to service manager. Within 5 minutes I was on my way to the body shop they use. Body shop manager was waiting for me. He had the scratch buffed out in a couple of minutes. Not pleased that truck was scratched, but problem was handled properly.
Fairway Ford what I thank this place sell lemons then don't care about the ppl the fuck so I will say it where the world can see FUCK FAIRWAY FORD and all it's bullshit I hope know one else ever pays for the junkyard car y'all have !!!!!!!!!!!!!!!!!
In December 17 we bought an used vehicle and the dealers worked with us well BUT the day that the 30 day tag came off problems started. We called and talked to both the dealer and a mechanic and both say there is no way to help us but if we wanted to pay for them to look at it and fix it we could bring it in and it'd be at least 4 weeks before they could get it in to look at. My husband has been walking to work because these money hungry, non caring sharks pushed a lemon on us! DO NOT SUGGEST ANYONE BUT A CAR FROM THEM!
Business response:
Sarah, we're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. Please give us a call at (423) 578-3600 and we will do our best to make this better. We hope to hear from you soon.
DON'T BUY ANYTHING FROM THIS SCAM. 18 year old student bought and desperately needed a good investment to get me through college which was 4 hours AWAY FORM HOME! I've had this vehicle for a year and half.... transmission replaced, clutches replaced twice, trip computer replaced. With all of these repairs having to be made every 6 months this horrible establishment sold me a defective car. I was also told i was getting discounts on the overhead cost of the car, those discounts were never applied on my paperwork, they are jus... read more
This company is terrible. Made arrangements for a past due payment. They come and get it with no notice! Claimed they called multiple times. Yet, they didn't have the correct number even though called and updated all the information twice. Then get told they have the number! Caught it up once, no big deal and this time, they just come and take it!
Not a fan at all. Sitting outside the business this morning at 7:30. Website says open from 7 to 4 for the Quick Lane service but apparently they don't open until 8. There is a fucktard inside not answering the phone. I read other complaints about this. I guess the dumbass in charge of the place doesn't care to inconvenience customers or he is actually that stupid to keep the hours advertised on the internet wrong.
Business response:
We're always here to provide exceptional service at a great value! Thanks again for the five-star rating, Lanndan!
Fairway Volkswagen has a 3.5 star rating with 75 reviews.
Fairway Volkswagen is closed now. It will open tomorrow at 8:30 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com