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Fairway Volkswagen

3.5

About this business

Fairway Ford, located in Kingsport, Tenn., is an automobile dealer that offers a variety of cars, vans, trucks, convertibles and sport utility vehicles. Its new inventory includes various models from Ford, such as the Focus, Fusion, Five Hundred, Freestar, Freestyle, Mustang, Ranger, Escape, Expedition and Sport Trac. The dealership s pre-owned inventory includes models of various makes, including Chevrolet, Chrystler, Dodge, Ford, Honda, Hyundai, Jeep, Mitsubishi, Nissan and Mazda. It maintains a comprehensive inventory of ... read more

Location details

2761 East Stone Dr, Kingsport, TN, 37660, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
3.575 reviews
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Alan Combs's profile image
Alan Combs 
6 years ago

Had an oil change done on truck and noticed a scratch on front quarter panel afterwards. Quick Lane manager looked at and talked to service manager. Within 5 minutes I was on my way to the body shop they use. Body shop manager was waiting for me. He had the scratch buffed out in a couple of minutes. Not pleased that truck was scratched, but problem was handled properly. 

Danny Sharrett's profile image
Danny Sharrett 
7 years ago

Fairway Ford what I thank this place sell lemons then don't care about the ppl the fuck so I will say it where the world can see FUCK FAIRWAY FORD and all it's bullshit I hope know one else ever pays for the junkyard car y'all have !!!!!!!!!!!!!!!!! 

Sarah Sharrett's profile image
Sarah Sharrett 
7 years ago

In December 17 we bought an used vehicle and the dealers worked with us well BUT the day that the 30 day tag came off problems started. We called and talked to both the dealer and a mechanic and both say there is no way to help us but if we wanted to pay for them to look at it and fix it we could bring it in and it'd be at least 4 weeks before they could get it in to look at. My husband has been walking to work because these money hungry, non caring sharks pushed a lemon on us! DO NOT SUGGEST ANYONE BUT A CAR FROM THEM! 

Business response:

Sarah, we're extremely disappointed to hear about your negative experience at our dealership. Our customers mean a great deal to us and we regret that we failed to provide you with the quality service you deserve. Please give us a call at (423) 578-3600 and we will do our best to make this better. We hope to hear from you soon. 

Briana Bell's profile image
Briana Bell 
7 years ago

DON'T BUY ANYTHING FROM THIS SCAM. 18 year old student bought and desperately needed a good investment to get me through college which was 4 hours AWAY FORM HOME! I've had this vehicle for a year and half.... transmission replaced, clutches replaced twice, trip computer replaced. With all of these repairs having to be made every 6 months this horrible establishment sold me a defective car. I was also told i was getting discounts on the overhead cost of the car, those discounts were never applied on my paperwork, they are jus... read more

Amanda Gambrel's profile image
Amanda Gambrel 
7 years ago

This company is terrible. Made arrangements for a past due payment. They come and get it with no notice! Claimed they called multiple times. Yet, they didn't have the correct number even though called and updated all the information twice. Then get told they have the number! Caught it up once, no big deal and this time, they just come and take it! 

Shannon Bledsoe's profile image
Shannon Bledsoe 
7 years ago

Not a fan at all. Sitting outside the business this morning at 7:30. Website says open from 7 to 4 for the Quick Lane service but apparently they don't open until 8. There is a fucktard inside not answering the phone. I read other complaints about this. I guess the dumbass in charge of the place doesn't care to inconvenience customers or he is actually that stupid to keep the hours advertised on the internet wrong. 

Lanndan Miller's profile image
Lanndan Miller 
7 years ago

Business response:

We're always here to provide exceptional service at a great value! Thanks again for the five-star rating, Lanndan! 

Doug Cloud's profile image
Doug Cloud 
7 years ago
Megan Dotson's profile image
Megan Dotson 
7 years ago

Frequently asked questions about Fairway Volkswagen

How is Fairway Volkswagen rated?

Fairway Volkswagen has a 3.5 star rating with 75 reviews. 

When is Fairway Volkswagen open?

Fairway Volkswagen is closed now. It will open tomorrow at 8:30 a.m. 

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