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Fairway Ford, located in Kingsport, Tenn., is an automobile dealer that offers a variety of cars, vans, trucks, convertibles and sport utility vehicles. Its new inventory includes various models from Ford, such as the Focus, Fusion, Five Hundred, Freestar, Freestyle, Mustang, Ranger, Escape, Expedition and Sport Trac. The dealership s pre-owned inventory includes models of various makes, including Chevrolet, Chrystler, Dodge, Ford, Honda, Hyundai, Jeep, Mitsubishi, Nissan and Mazda. It maintains a comprehensive inventory of ... read more
2761 East Stone Dr, Kingsport, TN, 37660, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 6:30 p.m. | |
Tue | 8:30 a.m. to 6:30 p.m. | |
Wed | 8:30 a.m. to 6:30 p.m. | |
Thu | 8:30 a.m. to 6:30 p.m. | |
Fri | 8:30 a.m. to 6:30 p.m. | |
Sat | 8:30 a.m. to 6:00 p.m. | |
Sun | Closed |
Fairway Ford is a great place to buy a new or used car. We are always honest and transparent with every customer. All Ford dealerships have the same MSRP and rebates straight from the factory so the only way to be different is through customer service and I guarantee that our customer service is better than any Ford store in this area. We do not use gimmicks to sell our vehicles. We sell cars by being honest and taking care of our customers during and after the sale. We strive to make sure that our customers are 100% complet... read more
Business response:
Matthew, your comments keep us motivated and working hard for all our guests! At Fairway Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
Went Friday to get my work fleet vehicle oil change done at the Quick Lane service center. I was advised by the young lady my brakes on the back needed to be replaced and she said the brakes weren’t in stock but they would order them and setup an appointment. I set the appointment for this morning (Tues). I go in and I’m told my brakes don’t need replacing and they said the employee failed to tell me the brakes still had life left before needing replacement. It may have been a misunderstanding but it’s something that was the... read more
Business response:
John, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Fairway Ford. We would like the chance to talk to you further so please do call us at (423) 578-3600 at your earliest convenience so we can work with you to make this right. We know that the future success of our dealership is dependent on cultivating long-term relationships built on trust, so we look forward to your call.
Thank you to Bill Britt for making the purchase of our Explorer XLT an easy process! Looking forward to many happy years of Ford ownership!
Business response:
Wendy, thank you for your kind words and congratulations on your new Explorer! We are happy to have earned your business and look forward to your next visit!
Best dealership in the region!
Business response:
Jarrod, thank you so much for your great review! At Fairway Ford, we value our customers and we look forward to seeing you on your next visit. Take care!
what a waste of time. told 25700 on a 2015 jeep wrangler but when the deal sheet is done the price jumps to 29900. i will not buy another vehicle from here.
Business response:
Larry, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar sales experience here at Fairway Ford. Please give us a call at (423) 578-3600 if you’d like to discuss this matter further. Thank you again for your honest feedback and we look forward to hearing from you. Take care.
Just purchased an F150 from Fairway Ford in Kingsport. Cody was exceptional in making the entire process smooth and easy! It really made our last car-buying experience pale in comparison. Would definitely recommend this dealership to anyone!
Business response:
Congratulations on your new truck, and thank you so much for your recommendation! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
AMAZING service!!! Had a tire go out called them and they had one ready for more immediately! A stress free process in a very stressful situation !! Very helpful and everyone is so friendly!
Business response:
We're pleased to hear you received amazing service! Please let us know if there is ever anything else we can do for you! Safe travels!
Huge thanks to Savannah and the service department at Fairway. In the midst of a 700 mile road trip in 90 degree temps, my A/C broke. I called 10 different Ford dealers along my route and they were the only ones willing to help. Best of all, they got me back on the road with a temp fix in only an hour and saved my 1,500 miles/4 days of sweating in the car. Thank you!
Thank you Fairway. Both Ford's I have owned have been purchased here. They offered the best $ out of all the dealerships we visited in both VA & TN. Service before and after the sale were A+. Thank you Nathan Sawyer & Libby Rogers for finding me the perfect Escape and your service through the whole process.
Business response:
Penny, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Fairway Volkswagen has a 3.5 star rating with 75 reviews.
Fairway Volkswagen is closed now. It will open tomorrow at 8:30 a.m.
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