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Fairway Auto Center

4.6

About this business

It's not just our name, it's the way we do business! Fairway began serving the East Texas area with the formation of Fairway Ford Henderson in 1997 in Henderson, Tx. Fairway Auto Center was built and opened in October of 2005. We are a complete automotive service and pre-owned sales facility that strives to meet any automotive needs that our customers may have. From a simple state inspection to the purchase of a high-line dream car, our goal is to exceed our customer's expectations by providing a great value and exceptional ... read more

Location details

4827 Troup Hwy, Tyler, TX, 75703, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6616 reviews
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Irene Parker's profile image
Irene Parker 
7 years ago

John Michael did a great job taking care of us. He was very pleasant 

Business response:

I'm thrilled John took excellent care of you, Irene! Let us know the next time we can help out. -Jeremy McLean, General Manager 

Danielle Niver's profile image
Danielle Niver 
7 years ago

Garrett was great!! What a great and positive guy!!Listen to everything that we like and didn't like. No rushing us off and gave every bit of information that he knew. Can't wait to get back there and get our new car!! 

Business response:

I'm so glad Garrett helped you find the right vehicle for you, Danielle! Thanks for appreciating our service, and we look forward to handing over those keys soon! -Jeremy McLean, General Manager 

Dan McLean's profile image
Dan McLean 
7 years ago

Purchased 2 cars from Fairway in the last year, Good deal on both. Minor problems were handled quickly and timely. I will buy from this Honest car dealer again. They don't make excuses, They just help you with your issue. Highly recommend you look here when you need a car. Thanks Fairway!! 

Business response:

We're happy to have you as part of our Fairway family, Dan! Thanks for sharing your great experience, and let us know the next time we can be of service. -Jeremy McLean, General Manager 

Summer Chaplin's profile image
Summer Chaplin 
7 years ago

76 dollars for an oil change! I have never paid that much plus they quoted me 1100 for a brake module so my brakes would work which I found 750 somewhere else. Way over priced will never come back 

Business response:

Mrs. Chaplin, we performed an oil change for 42.45, performed a State inspection for 7.00, and replaced your in-cabin filter that you authorized for 27.99. Additionally, the price we quoted you for your Integrated control module was an OEM part from the local dealership and the price included labor. We understand how frustrating it is that the State requires a third brake light now to pass inspection however we take care to discuss this in depth with all customers that fail their inspection. Please understand that we are a s... read more

William Hughes's profile image
William Hughes 
7 years ago

Great hassle free experience. Doug and the rest of the team were great and went above and beyond. I will definitely be buying all of my future vehicles from Fairway. 

Business response:

I'm so glad Doug and our team could help out, William. Let us know the next time you're looking for a ride. Thanks! -Jeremy McLean, General Manager 

Len Turner's profile image
Len Turner 
7 years ago

Best car buying experience I've had. Great communication 

Business response:

I'm so glad your car buying experience was awesome, Len! Thanks for trusting our team, and let us know if anything comes up. -Jeremy McLean, General Manager 

Dustin Blackwell's profile image
Dustin Blackwell 
7 years ago

Pretty shady it seems like, requested pictures of a vehicle before driving 2 hours with a newborn, took 2 days before a response and when I finally got pictures they jacked up the advertised price. Guy said he maybe could get me more for my trade and told me to describe damage of my trade and send him pictures. I did so, all for him to say drive down there so he could see it in person. It's a 2 hour drive plus sitting around at a dealership for 2 to 3 hours with a newborn and a two year old, plus you won't honor your origina... read more

Francine Copeland's profile image
Francine Copeland 
7 years ago

Got out of work to find a nail in my tire. Called Fairway & she said to come right on over. Extremely friendly personnel & just when I started to get comfortable on the couch, my tire was done! My first time there and it won't be my last. So glad my hubby told me to call them! 

Business response:

I'm so glad we could get that tire taken care of for you right away, Francine. Thanks for appreciating our teams' work, and let us know the next time we can be of service! -Jeremy McLean, General Manager 

Grant Fenske's profile image
Grant Fenske 
7 years ago

The people at Fairway Auto Center are AWESOME. Sam Copaus and Lee Cannan are so helpful, friendly and super professional. We just moved from Louisiana and the people here are so friendly. I love Tyler TX. The people at Fairway Auto Rock! 

Business response:

Welcome to town, Grant! I'm so glad our team gave you a warm greeting and help you find what you were looking for. Let us know if there's ever anything else we can do for you. Thanks! -Jeremy McLean, General Manager 

Frequently asked questions about Fairway Auto Center

How is Fairway Auto Center rated?

Fairway Auto Center has a 4.6 star rating with 616 reviews. 

When is Fairway Auto Center open?

Fairway Auto Center is open now. It will close at 6:00 p.m.  

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