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Fairway Auto Center

4.6

About this business

It's not just our name, it's the way we do business! Fairway began serving the East Texas area with the formation of Fairway Ford Henderson in 1997 in Henderson, Tx. Fairway Auto Center was built and opened in October of 2005. We are a complete automotive service and pre-owned sales facility that strives to meet any automotive needs that our customers may have. From a simple state inspection to the purchase of a high-line dream car, our goal is to exceed our customer's expectations by providing a great value and exceptional ... read more

Location details

4827 Troup Hwy, Tyler, TX, 75703, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6616 reviews
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Anthony Carrig's profile image
Anthony Carrig 
7 years ago

Great service and staff. Marc Cassell is great salesman. 

Business response:

Thank you for your support, Anthony! I'll be sure to pass your words of praise along to Marc. If you need anything else, we're only a call away. -Barney R. 

Lacy Jane Turner's profile image
Lacy Jane Turner 
7 years ago

I have nothing but good things to say about this company. The guys helped me so much and I drove off in exactly what I wanted. 

Business response:

I'm thrilled you enjoyed your buying experience with us, Lacy. We are committed to your entire ownership experience so if you ever need anything else, you know where to find us! -Barney R. 

Chadarian Turner's profile image
Chadarian Turner 
7 years ago

My husband Purchased a Challenger from Marc and John Michael they were both nice guys and he loves his car! 

Business response:

Thanks for appreciating Marc and John Michael, Chadarian! I hope you and your husband really enjoy the Challenger! -Barney R. 

Destiny Radford's profile image
Destiny Radford 
7 years ago
Jeff Munn's profile image
Jeff Munn 
7 years ago

Good folks. Quick and easy. Professional experience. 

Business response:

Thanks for appreciating our service, Jeff! Please let us know if there is anything else we can do, we are happy to help! -Barney R. 

Ikelove Robert's profile image
Ikelove Robert 
7 years ago

So I purchased a 2016 new clean camaro from these guys and without a long wait Doug had me rolling but after a couple months the rims they had on it when I purchased it had a problem so I went back and Jeremy who use to work there provides me with a new set to put back on my rims no hassle no nothing boi was I glad but as time went buy another tire did the same and since I was in the hole a hundred with them from past situation Jeremy again told me to just give a hundred towards tire no charge for putting it on at all great ... read more

Business response:

Thank you so much for the shoutout! I'm so glad both Lee and Jeremy were able to help you out with your tires. We're all about doing right by our customers and getting them the best deal we can. Please let us know the next time we can help out! -Lee L. Cannan, Parts and Service Manager 

Dillon Sandifer's profile image
Dillon Sandifer 
7 years ago

I bought an Escape from them yesterday evening. Easiest car buying experience. John Michael and the rest of the staff was great and they got me hooked up, quick! Definitely go see them if you’re in the market. 

Business response:

We appreciate your feedback Dillon! So glad to hear that you were pleased with your experience! 

Jasi Banks's profile image
Jasi Banks 
7 years ago

I bought a car from them and they “inspected” before I got it. Next thing after I bought it EVERYTHING started going wrong with it! Well they had this deal where since I bought the car from them I get a free oil change. So I was stupid and went to them for my oil change and they told me after “we changed out your coolant and oil and washer fluid as well.” I was surprised but happy cause I’m sure it needed it. The next day my car is smoking big time and I took it back, the coolant hoses are leaking and it’s going to take 400 ... read more

Business response:

Ms. Banks, I am the Service Manager at Fairway who has been helping you. I realize you have had issues with your vehicle since you bought it. We perform an inspection prior to selling any vehicle and perform necessary repairs and maintenance in order to get a vehicle up to standards of like miles and year models. There are times other issues occur that are unforeseen. For situations just like this, we help out as much as we can. As my records show we have paid for over $930 worth of repairs on your vehicle dating back to Feb... read more

Catherine Casey Bolton's profile image
Catherine Casey Bolton 
7 years ago

Hands down the best auto service center I have ever used! The customer service is unbelievable! Their valet car service is amazing, and takes the worries and hassles away from getting your car worked on. FAIRWAY is the BEST in Tyler!!!! 

Business response:

We're so honored you consider our place the best in town, Catherine! Thanks for trusting us with your car. Let us know the next time we can help out. -Jeremy McLean, General Manager 

Frequently asked questions about Fairway Auto Center

How is Fairway Auto Center rated?

Fairway Auto Center has a 4.6 star rating with 616 reviews. 

When is Fairway Auto Center open?

Fairway Auto Center is open now. It will close at 6:00 p.m.  

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