This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Fairfield Chevrolet
- Car Dealers
- Fairfield, CA
About this business
We sell and service new GM products Chevrolet, Buick, Cadillac and GMC
Location details
2501 Martin Rd, Fairfield, CA, 94534, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
They never quite responded to me about doing the paperwork electronically given that we are still in a pandemic. Instead of recognizing that I was not comfortable coming into the dealership, they kept asking when I was coming in for a test drive.
Business response:
Robert, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Fairfield Chevrolet Team
I contacted this dealer 6 to 8 times when the car was offered at $13,458. No one would help me. They kept saying they'd call me back tomorrow but never did. I stated I wanted to buy it & pay cash. I'm in Idaho & told the used car mgr Red, I planned to have it transported here. He stalled me, acted evasive, refused to take a deposit or start any paperwork. He told me he was short salespeople. Had no one to do the paperwork or, even on the weekend which sounded squirrelly. Said I should call back the following wednesday. At th... read more
Business response:
That is not the kind of experience we seek to provide, Ciara. Please call us when you can so we can address this together. Sincerely, The Fairfield Chevrolet Team
Good follow up
Very honest. Will deal with later.
We were very impressed with the great service that we received from Fairfield Chevrolet. We wanted to thank Frank, Rico and the whole team for making our purchase smooth, easy and straightforward. Frank walked us through the whole process, and we were able to drive away in our new car.
Business response:
Thank you again for your business, and I am glad you had a positive purchase experience at our dealership!
They contacted me unfortunately the car I was looking for was not available but they said they will keep me informed
I ended up going with a different vehicle, but Frank was very helpful while I was shopping around.
Dealer said they did not have the car that was advertised. Said they would call when they got one in. Why put the add on line when you don’t have the vehicle?
The vehicle that I went to look at was dirty, the interior had coffee stains and the drivers side seat was so worn; that it was just about to tear. The vehicles are not as advertised and sold as is. I decided to purchase from a different dealership due to the fact that if they look bad inside and out, how bad is under the hood.
Frequently asked questions about Fairfield Chevrolet
How is Fairfield Chevrolet rated?
Fairfield Chevrolet has a 4.4 star rating with 1,438 reviews.
When is Fairfield Chevrolet open?
Fairfield Chevrolet is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com