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ExpressTest
- Healthcare
- Horley
About this business
Location details
LGW North Terminal, ExpressTest, Airport, Horley, RH6 0PJ, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
please do NOT book ExpressTest . During covid, I was flying to Milan, so I booked the "4 hours PCT fit to fly" test - however the test results only came back in 5 hours, no explanation, no apologies - I had to cancel my flight to Milan and rebook into a new one, pay extra money for the new booking (£600+ out of pocket). I claimed that via customer service, but received no response. please do NOT use them, as they are un-realiable, no customer service, and their on the ground staff member cannot help at all either. DON'T WAST... read more
Would suggest avoiding - poor customer service with exploitative policies
Do yourself a favour and do not book with ExpressTest. I was flying from England, back to Australia on January 15. I had gotten covid about 3 weeks before my flight so I knew there was a high chance of my PCR showing up positive. I was trying to organise a medical certificate (which was the solution for people who had covid 14 days prior to flying) but it was January 13 now and I was still not able to. I was completely panicked as my flight was in two days. I called ExpressTest to enquire whether I should still book a PCR te... read more
Booked a fit to fly/test to fly home test, picked it up and when I performed the test following all guidance provided, their application did not recognise the QR code even though I took different pictures and attempted multiple times. There was no customer support to fix this. Left me with the only option of going to a test center and paying again for the test. Not reliable and nonexistent customer support
Absolute trash. We ordered home test kits for our holidays. The mobile app doesnt even work -It says under maintenance. If Scan the QR code and follow steps online after uploading all the pictures it says "QR is not valid" Avoid buying their home test kits at any cost
Frequently asked questions about ExpressTest
How is ExpressTest rated?
ExpressTest has a 2.4 star rating with 115 reviews.
When is ExpressTest open?
ExpressTest is open now. It will close at 7:00 p.m.
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