Exeter Finance Corp.

Stephanie C 

on BBB

5 years ago

This company is horrible. They only care about making money and couldn't give a **** about their customers. I will be refinancing through a different lender as soon as possible. 

Amanda L 

on BBB

5 years ago

This company is terrible and regardless of theyre high rates and thousands of dollars of finance charges they are making no exceptions towards low income based loans. Most people who are financed from this company works in places they cant not verify income, which is the hospitality industry. Who has not worked in a month. And has many more months to go with no response from underemployment. Terrible customer satisfaction rates. I DO NOT RECOMMEND ANY FIRST TIME BUYER GET TAKEN ADVANTAGE OF BY THIS COMPANY 

Richard S 

on BBB

5 years ago

Honestly trash. Even in times like these, they are extremely money hungry. All the reps are rude and obnoxious. 

Megan W 

on BBB

5 years ago

Let me start by saying the fact they are a second chance company is the only plus they have. Days before payment was for I called to see my options amid the current crisis going on in our country, the lady I spoke to was very helpful stating I could skip payments until May and that a form for me to sign would be emailed. The day of my payment comes along and still no email, so I called to verify only to be told that it was NOT approved and had I not called I wouldn't have known! I was then informed that my account does not q... read more

Tiff M 

on BBB

5 years ago

First of all.I been paying my monthly payment timely to this company for 2 years on my car finance.Because of the Corona Virus situation where i live in Westchester County, my job been shut down and employees still waiting to receive there Paychecks.After calling to ask if they had any waivers for the situation thats going on ,,they reply was NO...Furthermore got to find out that there customer service reps on the phone is located in Jamaica West Indies.I will surly be refinancing with a next bank. 

Robert N 

on BBB

5 years ago

Paid off their high interest rate and still waiting for title! 3 weeks!!!!!! It's in the mail..... 

EdgarFrog 

on BBB

5 years ago

I don't know how their interest rates are not considered usury. Should be illegal. 

Jeffrey M 

on BBB

5 years ago

Very unprofessional they act stupid on the phone hoping their stupid will confuse you. They will pretend they have not received mail even when you send it priority mail with proof you sent it. Very rude ignorant people 

ExeterTakesAdvantage 

on BBB

5 years ago

I originally financed $28,000 and I do have a higher interest rate (not the point of this review). I have paid $22,000 (on time). Now my loan says I still need to pay $27,000 and my payoff is $29,000. Makes no sense right? So I call and ask over and over what is going on. They said I have to pay the interest on the loan first, but that still doesn't equal the $22,000 I have already paid. FINALLY I am told that the loan accrues a DAILY INTEREST of $19 PER DAY. So really I have paid $20,000 in DAILY INTEREST! This company know... read more