Exeter Finance Corp.

Sarah C 

on BBB

5 years ago

Horrible... provided company statement of furlough and no unemployment and almost reached my 1yr mark and they Repo'd my brand new car that I have worked my whole life to finally have. 

Khay 

on BBB

5 years ago

This Company deserves no stars if it was possible. Their Notice of Upcoming Account Maturity letter is very poor and demanding as if you are a non-paying customer. Their Customer Service is repetitive and not helpful at all as they repeat the same sentence multiple times without answering your actual question. My letter stated that any remaining balance left after September 17, 2020 their company would accrue a daily interest charge on the account until paid off completely. As of August 18, 2020 I paid my account in FULL aft... read more

Connie G. 

on BBB

5 years ago

They are full of ****! trying to contact a lawyer for a class action suit 

Tomaco S 

on BBB

5 years ago

Trash! I've been paying since 5/2014 on a 2014 Altima and I still owe $12,000.00. I wish I could sue for predatory lending. My interest rate was 16.9% but I needed car after filing Chapter 7. I made a lots of late payments due to previous loss of income, but after writing the CEO pleading to remove the late payments, explaining how it is causing issues during this pandemic. I received a letter in the mail stating I was asking them to commit fraud to the credit bureaus. Unfortunately, I will have to voluntarily turn my car in... read more

Zachary S 

on BBB

5 years ago

Web site doesn't not let me make a payment. They then reported me late to the credit bureau. During the virus outbreak. Do not use these this company if it is the last thing you do. 

BRADLEY I 

on BBB

5 years ago

PEOLE ARE FRAUD DONT APPLY PRINCIPAL BALANCES CORRECTLY! THEY CHAGE INTEREST FOR PRINCIPAL PAYMENTS WILL TRY TO REFINANCE. I HAVE MADE A TOTAL OF 7 PAYMENTS AND THEY TOLD ME IM CHARGED $7.59 PER DIEM(SUPERVISOR FROM EXETER INFORMED ME). DID THE MATH AND THAT TOTALS $235.29 MONTHLY. MIND YOU IVE PAID EARLY IF NOT ON TIME. SO $235.59*7=$1,647.03 IS THE TOTAL AMOUNT OF INTEREST AFTER THE 7 PAYMENTS.NOW MY MONTHLY IS $351.67 AND I MULTIPLY THAT BY 7 AND GET A TOTAL OF $2,461.69. NOW I SUBTRACT $2,461.69-$1,647.03= $814.66 THAT S... read more

Erricka B 

on BBB

5 years ago

They honestly don't even deserve one star! But this company is a rip off and doesn't care about their customers. They are a second hand company that's needs to be shut down completely. I have a car that's almost paid off, my original loan amount was for $14,000 and I paid $29,000 already and the car is no good and I only owe like $2800 was trying to see what options I had about seeing if we can pay the car off sooner but they literally just wanted full amount. I wouldn't send a dog to do business with this company!! 

Melanie F 

on BBB

5 years ago

Predatory Lending Company, SAME complaints from MANY customers. I was told that I could have some payments moved to the back of the loan. I signed the paperwork and was given the much-needed help. But when the original contract date came due they wanted all the money with the deferred payments on the final due date. They did not actually extend the contract at all. They started to report my account as late to the credit bureaus regardless of still receiving monthly payments. If you look at my credit report you can see paymen... read more

Tiff M 

on BBB

5 years ago

Hello Everyone my name is *******.I think couple weeks ago i left a review on here,in regards to the poor customer service i received. I was told to email corporate which i did..Well this whole story turned into a very positive note.Mr.Owens from corporate returned my email via phone and politely helped me by giving me so many different options that the company was willing to do to help me throughout this financial burden that am facing because of the coronavirus..GUYS PLEASE EMAIL: And let them know your concerns..TRUST ME ... read more