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European Consumer Claims (ECC)

4.0

About this business

Location details

The Old Boathouse, 26 Thameside, Henley-on-Thames, RG9 2LJ, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.0124 reviews
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Simon Williams's profile image
Simon Williams 
on Google
3 weeks ago

Should be zero stars.. Posting on behalf of my mum. After paying £4,000, we’ve had no further communication, no updates—absolutely nothing. We feel completely duped. We genuinely believed we were doing the right thing by trusting Alister McNeill. Just called the company and were told staff are leaving in droves. Please don’t fall for it. 

Philip Goodland's profile image
Philip Goodland 
on Google
4 weeks ago

Very good service, so far in all transactions 

Craig Swales's profile image
Craig Swales 
on Google
a month ago
steve cogan's profile image
steve cogan 
on Google
2 months ago

My mother is 84, on a low pension, paid ECC 4 or 5 years ago between £4-5,000 based on claims they could get her out of her contract with diamond resorts. They now say the case was not successful. Other than an email to say your claim was unsuccessful no other communication has come from ECC or M1 Legal since letting me know it’s going nowhere, no talk of refund, no talk of how they will make this situation right, I have called and emailed them today, let’s see how they react. In hindsight I wish I had never been duped by th... read more

Clive Ramsden's profile image
Clive Ramsden 
on Google
2 months ago

Are you still in business? My update cancelled at no notice last week and now nobody is answering the phone, left a couple of messages but no returned call. 

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Frequently asked questions about European Consumer Claims (ECC)

How is European Consumer Claims (ECC) rated?

European Consumer Claims (ECC) has a 4 star rating with 124 reviews. 

When is European Consumer Claims (ECC) open?

European Consumer Claims (ECC) is closed now. It will open at 9:00 a.m. 

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