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Estates at Southpark Meadows
- Residential Leasing
- Austin, TX
About this business
Location details
10001 S 1st St, Austin, TX, 78748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Happy resident! I have lived here for 5 years and things have changed so much since the new management of Renee and Brian have been here. There are so many resident parties, my service tickets are closed super fast and they are always so helpful! I’m happy to say Cortland is my home!
Business response:
Hi there, Thank you for your feedback and for recognizing all the hard work that Renee and Brian do around here! We are truly lucky to have them on our team. Please let us know if you ever need anything! - Your team at Cortland Southpark Terraces
Horrible service Apartment was in and is in a poor state to be considered move in ready. Filthy moldy in some parts, and non functioning equipment, poor communication from the management team. I had high hopes based on the property potential and reviews and my understanding of Cortland apartments but be cautious! Easy fixes to these issues if looked into.
Business response:
Hello, We sincerely regret to hear that you had these concerns upon move-in. We would greatly appreciate an opportunity to look into this matter and turn your experience around. Please feel free to reach out to us at southparkterraces@cortland.com at your nearest convenience. -Your Cortland Southpark Terraces Team
Love the location!!!! This place is quiet, and close to all the shopping centers. The office people are really nice and go out of their way to help you. It’s close to a green belt and sometimes I see deer!!!!! This is a nice place to call home.
Wonderful Wonderful place to live! Maintenance is always super helpful and responsive!
Poor Service Repeatedly turned in a service request for running toilet and no resolution, only continued excessive use water/sewer bills that are required to be paid. Dissatisfied with the level of attention. Rather, inattention to wasted money and water.
Unsafe and Overpriced Since I have moved in I have submitted more maintenance requests than any other place I’ve lived combined. The maintenance team has always been sweet and helpful, but they are clearly overworked as it takes a while to get them to show up. Rent here is insane for the low quality build and sketchy neighborhood. I was followed home from the shopping center once and emailed the office to let them know and they were very dismissive and rude. I would avoid this place like the plague they are just out for your... read more
Great service and place to live My mom stayed here for a while and they always took good care of her so my aunt moved in a little while later. During the renovations they worked with us so we only had to move them once and when my mom passed they worked with us in cleaning out the apartment and lease. I would recommend this place to anyone.
No help no service Any issues with your apartment and it will take days if not weeks to rectify. Even AC. It appears they will not check prior to move-in but will take your money for it.. best you check before moving in to ensure it is ACTUALLY move-in ready.
Not worth your time/money! I lived at Cortland Southpark Estates for 15 months and I’ve never had more issues anywhere else I’ve lived before. Staff: Firstly, the staff is extremely rude. They never answer emails and send your calls straight to voicemail without a follow up. It’s unprofessional and annoying to have to come into the office multiple times when you have an issue. They overcharged us on our rent 5 months in a row and refused to fix the portal, with us having to get cashier checks/money orders each time. The mana... read more
Frequently asked questions about Estates at Southpark Meadows
How is Estates at Southpark Meadows rated?
Estates at Southpark Meadows has a 4.3 star rating with 730 reviews.
When is Estates at Southpark Meadows open?
Estates at Southpark Meadows is closed now. It will open at 10:00 a.m.
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