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Erie Insurance
- Life Insurance
- Waynesboro, VA
About this business
Location details
100 Pelham Dr, Waynesboro, VA, 22980, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been with Erie for less than two years and never had a problem until just recently when I had to file a claim. I have full coverage on my 2015 BMW 328i and it was set up thew a insurance agency because they don't set up policies directly (red flag) . 7/20 I filed a claim I learned that I do not have rental and I have a diminishing deductible. Ok, so I pay for my own rental and after talking to Erie they said a adjuster will call me within forty eight hours. 7/23 I am contacted by a Erie adjusters who inform me that th... read more
They are cheap. However, if you get a scratch on your car and file a claim you will either get a love letter from an underwriter saying you are more of a risk that their typical customer or have your insurance canceled. I found out when I moved to another state that they would not insure me unless my husband and I had a policy together, which turned out to be a blessing in disguise since my agent found out and shared with me after talking to an underwriter that after being with them for 14 years they were not going to renew ... read more
I’ve been with Erie for quite sometime now and I love them my car got broken into at work and my purse was stolen Erie was right beside me and all I had to do was pay my deductible and they pay the rest with no questions asked and also I had somebody back into me and they were right there and I didn’t have to do anything except contact the other driver and tell them who they needed to contact as my insurance company even though the accident was on private property during a festival they were still there and helped so they co... read more
Horrible, rude, condescending. Unwilling to help through the claims process and will then attempt to find "fraud" and refuse to pay holdback amount. Nightmare for families.
My parents have been with this company for 30 years. They have had many policies with them throughout this time. They haven't filed a single claim, until about 2 months ago, and is now being denied. My father did everything he could to be sure that he was covered. It is a terrible way to treat a long standing customer. Unacceptable.
horrible claims department. I got hit by a guy who has Erie . 2 weeks into inspecting having my car for repair its deemed a total loss. The claims adjuster calls me and gives me a very low offer to settle. I tell her i couldnt get a similar car year older with double the miles for that price. She asks me to send her listings to prove it and i do immediately. 3 days later i call her and she hasnt reviewed my email and does not know when she can. Meanwhile they are cutting off my rental because they already gave me the offer. ... read more
I’ve only been an Erie customer for less than 5 months and couldn’t be happier I’ve decided to end my relationship with this company. Last month I called prior to the due date and paid my policy in full for the month of May, only for the “automatic payment system” to still attempt to charge me an additional $223.50. Now my account is in the negative due to this pending payment, my own banks overdraft fees, daily negative balance fees…and the additional $25.00 insufficient funds charged by Erie (for a policy that at this poin... read more
Horrible customer service. Snarky. Male claims representatives are chauvinistic - need gender sensitivity training; still considering legal action due to my treatment by him. If you are suffering through a major loss from a storm to your home, this is not the insurance company you want to deal with... they will make every effort to back out of claims. They will fight you on extensions. They do not know the meaning of the word "estimate". Disgusted with them in every way.
Horrible experience after hail damage to home and car! Rude, inconsiderate people with horrible customer service! Not helpful at all and only care about being as cheap as possible, not about their customers! Will be leaving!
Frequently asked questions about Erie Insurance
How is Erie Insurance rated?
Erie Insurance has a 1.9 star rating with 57 reviews.
When is Erie Insurance open?
Erie Insurance is closed now. It will open at 9:00 a.m.
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