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Erie Insurance
- Life Insurance
- Waynesboro, VA
About this business
Location details
100 Pelham Dr, Waynesboro, VA, 22980, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I only give 1 star because i cannot give no star rating. Vehicle involved in an accident and the petson who rear ended me is insured with Erie insurance. Now going on 2 months since the accident Erie insurance still doesnt think it is their clients fault. I had to manage the claim and pay my deductible to get my car back. Their answer is it is still under investigation. While on the phone with Erie i asked. Reading the police report between your client and my car regardless of any other circumstance would they agree it is th... read more
I've been with Erie for 30 years. On the homeowner's side we've had our roof replaced due to storm damage, on my landlord coverage we had our central air conditioning unit replaced (at replacement cost) because someone stole it off the cement pad when the home was vacant and I've had several auto claims over the years. All those incidents went smoothly because we went through Erie approved contractors or body shops. I did lose the auto policy once because I paid the premium after the due date at a point where we had too many... read more
Outstanding Customer service prior to filing a Claim! After my claim I spoke with THREE individuals who were all rude, dismissive, and unprofessional.
My local Agents, Dan Shani and Amanda Berend gave remarkably poor service. And the corporate number just hung up on me without provocation. I was just involved in a hit and run accident and got zero help. This company advertises on local Christian radio, what a joke.
Half of this one star rating is because they at least answered the phone. This place is a joke. It has been almost 2 weeks since my car accident, which was the fault of an Erie policy holder. What’s happened since then? Nothing. First they told me I needed to have my car towed to a different lot so I will not have to pay a huge storage fee. Why would I pay a storage fee or pay to have my car towed when I was not at fault??? They haven’t even looked at my car, offered a rental car, or even spoke to their at-fault policy holde... read more
Erie Insurance are not concerned about the customer, only about lining their own pockets. One could say this is the case for most insurance companies, but when you've been a customer for 13 years and have had ZERO claims, and you finally file a claim with them, you expect a fair settlement. Far from it. The valuation of the totaled vehicle was way off, and the salvage was absurdly high. So what happens then? You get very little money to fix your vehicle, and you are bound to go over what they are offering you. Therefore, you... read more
My car was in an accident a lady with this insurance company hit me. I called them within one day my car was scheduled to be fixed and a rental car provided. They were easy to work with very nice I will be switching to them when my policy is over with the company I’m with.
Been with Erie 22 years, never filed a homeowners claim. Called two years ago after storm due to roof. they documented hail damage, no wind damage but not enough for claim. Another storm last month, called them. Adjuster never went on roof, sent a contractor they hired. Now saying minor wind damage, no hail damage (I guess the metal chimneys repaired themselves). My contractor felt enough damage to replace at least 1/2 roof. Of course Erie denied. 80 % of roofs in my cul-de-sac have been replaced due to storm damage, the onl... read more
Erie Insurance bottom line, is to avoid paying claims. Our house was hit with a micro-burst, in May 2018. 32 houses in our area are getting insurance to replace shingles, Erie says that our house was not hit by the hail. But houses on left and right and across the street and behind our house are getting replacement roofs. Erie claims our house is the only one in a two block area that has no damage. Guess I had angels holding umbrellas that prevented our house from getting damaged. I would never recommend Erie Insurance for a... read more
Frequently asked questions about Erie Insurance
How is Erie Insurance rated?
Erie Insurance has a 1.9 star rating with 57 reviews.
When is Erie Insurance open?
Erie Insurance is closed now. It will open at 9:00 a.m.
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