Erie Insurance

Kari U 

on BBB

5 years ago

**** * I was in an accident last year where I was rear-ended by a gentleman who was covered by Erie Insurance. It's exactly one year later and I still have not received my payment for my chiropractor and am also being hounded by Medicare to return the money they sent to cover me. I am incredibly frustrated by Erie's lack of responsiveness and will be filing a claim with the State's Insurance Commission. 

Mary Sue J 

on BBB

5 years ago

I'M 85, HAVE HAD SEVERAL DIFFERENT NSURERS OVER THE YEARS, AND ERIE IS THE BEST! Their reps are easy to reach, they handle claims quickly, and their prices are lower than most. 

Brittany M. 

on BBB

5 years ago

If I could give any less then a 1 star rating I would. They screw you over and give you the run around for hours. They only care about the almighty dollar. Wish I had gone with a different company. 

Nicole E 

on BBB

5 years ago

My vehicle was hit by a Erie Insurance customer. She admitted full responsibility of accidentally hitting my car. I called this agency and dealing with the customer service representative, and this is the worst experience ever. She is completely rude and extremely unfriendly. Due to her attitude and lack of compassion if I am ever looking to switch my insurance provider, Erie will most certainly be NOT my choice after the experience of having to deal with their representatives. Lack of care and compassion, she really should ... read more

FJS 

on BBB

5 years ago

A homeowner does not have insurance unless the insurance company steps up and accepts a claim when damage or loss has occurred. I live in an area with ten homes in a very close area. Lots are about 5,000 square feet. Homes are priced in the upper end. All homes built by the same builder all with a year of each other. All used the exact same shingle Certainteed Horizon. We had a bad hail storm on 5/31. Pics showed size from golf to tennis balls. Every other home had their insurance company step up and all the other adjusters ... read more

Anthony S. 

on BBB

5 years ago

Brittny S******, Brittny R*** S****** is the worst Inside Claims Representative that works for Erie Insurance in Erie Pa at the Corprate office. From day 1 , it has been nothing but a hassel trying to file a claim with Jessica. She is very rude and ignorant on the phone. When she calls , she doesn't leave a voicemail. So you have no idea who she was and the reason she was calling. I had called and left a few messages and she doesn't return any phone calls. I had to call in to the office and give them a fake name just to get ... read more

Anthony S 

on BBB

5 years ago

Brittny S******, Brittny ****S****** is the worst Inside Claims Representative that works for Erie Insurance in Erie Pa at the Corprate office. From day 1 , it has been nothing but a hassel trying to file a claim with Jessica. She is very rude and ignorant on the phone. When she calls , she doesn't leave a voicemail. So you have no idea who she was and the reason she was calling. I had called and left a few messages and she doesn't return any phone calls. I had to call in to the office and give them a fake name just to get h... read more

Sandra R 

on BBB

5 years ago

I have Erie home insurance, would not recommend them to anyone, I've already had numerous people not go with them because of what they did to me. I bought my house got them for my home owner insurance n about a year or two later shingles started coming off with the high winds, I put in a claim, he came out to look at it brought a "roofer" with him who ended up falling off the top of my roof onto the concrete ( after a while he was ok, scared the crap out of my but probably worse to himself) on his way falling down off the ro... read more

Herman M 

on BBB

5 years ago

Pi*s Pi*s poor service no one ever returns your call