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EraGem

4.9

About this business

EraGem sells fine estate jewelry and specializes in vintage and antique engagement rings. The EraGem offices are by appointment only. All our fine jewelry pieces are available on our website with free overnight delivery. We offer only high quality jewelry and stand behind all purchases with a 60 day money back guarantee. Please contact us if you’d like to make an appointment to pickup your order in person. 

Location details

12000 NE 8th St #101, Ste 101, Bellevue, WA, 98005, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9347 reviews
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Gail D's profile image
Gail D 
2 years ago

So impressed by this business! I received prompt, friendly, helpful advice from my first inquiry through delivery of my selection. Item (gold ring with gemstones was exactly as described (pictured) on website and the sizing was accurate. The price was fair, as well! I will be recommending ERA GEM to friends and family! 

Ed L's profile image
Ed L 
2 years ago

This was my first experience with EraGem and it was outstanding. I have been disappointed in the past with online jewelry purchases due to misrepresented products, inflated prices and poor customer ****************************** has been pleasantly different. The product was exactly as presented on their website. My purchase was beautifully packaged with appraisal and gift box, and it arrived overnight. This is a unicorn company; where the customer experience, product quality, and overall value are exceptional. I am very hap... read more

Business response:

Thank you for taking your time to share your experience with purchasing through our website. We truly appreciate your patronage and look forward to working with you again. 

Bryanne H's profile image
Bryanne H 
2 years ago

Fantastic, seamless ordering process. Great prices and one of a kind unique, vintage jewelry. Having a piece of jewelry from history makes it even more priceless. Right after I ordered the ring, I stared at for a couple weeks, I realized I entered the shipping information incorrectly. I sent an email and someone responded within a couple hours and corrected the issue. The packaging was very nice and I loved that it was overnight shipping. The other huge aspect is that they provide an independent appraisal. I have been tellin... read more

L. S's profile image
L. S 
3 years ago

Working with EraGem to find my significant milestone anniversary diamond was amazing. They employ a patient, consultative sales approach. Transparency in the information they provide is very helpful. This was big purchase for us and we have never shopped for vintage jewelry. The learning process was a bonus. The sizing and restoration was impeccable to assure my ring was stable and appropriate for my needs. ****** was very perceptive in how to make this perfect for me and asked all the right questions to help me with my deci... read more

Jennifer M's profile image
Jennifer M 
3 years ago

Customers have choices in where to take their business and from everything I've experienced, EraGem is the only choice!From value of product to customer service ********************** has been 5 star ?? plus!**** at EraGem was phenominal with communication to ease a long distance transaction that was seamless and easy. I could not be happier!Jen 

Bethany H's profile image
Bethany H 
3 years ago

I had a great purchasing experience with Eragem! My beautiful ring arrived in the cutest storybook box! I highly recommend them! I am sure I will be a repeat customer! 

Jeff V's profile image
Jeff V 
3 years ago

My experiences with EraGem (5 or 6 purchases to-date) have been outstanding. The products have been exactly as presented on their website. They include an appraisal so you have independent verification of the item's value. Items are sent out the day of purchase and arrive by noon the next day. I returned a bracelet for resizing, and they paid for the postage-both ways; and the resizing was free. I have sent emails requesting information on items of interest and they respond within the hour. I have shopped (not purchased) at ... read more

Sharon H's profile image
Sharon H 
3 years ago

First time buyer. Called and people were knowledgeable and helpful. Easy to use website. Ring is beautiful. 

Business response:

Thank you for trusting us with such a significant purchase! 

Barrett's profile image
Barrett 
3 years ago

Very easy to order and shipped fast after they resized it. Fiance loves her ring! 

Business response:

Thank you for your patronage, congratulatains on your engagement!! 

Frequently asked questions about EraGem

How is EraGem rated?

EraGem has a 4.9 star rating with 347 reviews. 

When is EraGem open?

EraGem is closed now. It will open on Monday at 10:00 a.m. 

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