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Entrada
- Apartments
- San Diego, CA
About this business
Waiting for you to make it home - this Greystar professionally managed community offers a mixture of comfort, style, and convenience. With an intriguing list of attractive amenities and features, we are committed to an exceptional standard of living. Contact us today to find your next perfect home!
Location details
453 13th St, San Diego, CA, 92101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I really hope I read the reviews of BBB before moving in. The management team just want to trip tenants' money. The only thing they help me to move in was giving me the keys and remote. There are no instructions of car registration and my car was towed on the first week moving in. Their attitude is super arrogant and have zero empathy to customers.
This is the worst complex I’ve ever lived at. Me and my girl have literally put in a maitnence request every month for the ac not cooling down. They come out and say you have the best ac. No we don’t because we have it set at 70 when we get home at 6pm and at 11pm it’s 75. This company needs to be shut dow!
San Riva apartments managed my Alliance staff is the worst property I’ve ever lived at. I continue getting bills that were wrong for my last 4 months of living there. I’ve moved and continue to receive monthly rent bills although I no longer live there. I would never recommend the San Riva property to anyone. STAY AWAY. The leasing consultants Jay and CJ don’t know how to do their jobs, completely unprofessional and terrible at their jobs.
Due amount was miscalculated by galleria palms office and charged penalty. When I asked about the Late charges they waived off the penalty . I told this was not mistake from me asked about miscalculation due amount and now manager is threatening that they will put the charges again..This is completely unfair...
Business response:
Hello, I see that you paid your October prorate correctly but then ended up canceling your notice to vacate on 10/6/20 to move out mid October, therefore the rest of October's rent was due. I see you paid the remaining balance on 10/12/20 and as a courtesy, all late fees were waived. All late fees begin on the 4th of every month. If you have any questions, please feel free to contact the Manager. Have a great rest of the day.
Normally I wouldn't leave review for an apartment complex management company (******** **** ***********, but I don't want someone to move in and experience the same misfortunes as I did (and other people I've spoken to regarding similar issues). When I first looked this place up, it seemed super promising. Open concept, parking garage, centrally located and it was even next to a golf course. However, more and more issues kept coming up the longer I lived there. Was it annoying to register and pay for a package cage? Yes. Did... read more
I was one of the original renters when Celeste at La Cantera (a Alliance Residential property). Sadly, the living experience at Celeste has gone down hill fast over the past 12 months. The staff are horrible (either "ice queen" Jill -Asst mgr) or unhelpful "mgr" Tabitha). Here is short list of the issues at Celeste: 1. Maintenance requests take over 2 months to fulfill (2 of my recent requests took > 2 months). Things like a water filter for the fridge or and A/C filter 2. Dog feeces IN the hallways (I've sent Jill pictures ... read more
Terrible management. I had to take them to small claims court to get PART of my deposit back. Which, their deposits are ridiculous and outlandish. For pets there is a $300 NON refundable pet deposit PER PET. Then regular refundable pet deposits on top of the regular deposit and "administrative fee." Apartments are old and terrible, they do not have good upkeep and maintenance can take forever! If they show up at all... Management is constantly rotating so you will never get the same answer twice from them. Dear lord, good lu... read more
We've had two bikes stolen since Greystar took over the management of our apartment complex. The first from the secure bike storage, and the second on 10/2/2020 from our private storage unit that we pay for (see photos). When we discovered the theft, we told the office boy who said he already knew...HE DID NOT ALERT US! Our things were sitting exposed to everyone all day. I tried calling the office boy that same day to have a different storage unit assigned to us since this one was no longer functional and we needed to move/... read more
Frequently asked questions about Entrada
How is Entrada rated?
Entrada has a 1.7 star rating with 359 reviews.
When is Entrada open?
Entrada is open now. It will close at 6:00 p.m.
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