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Entrada

1.7

About this business

Waiting for you to make it home - this Greystar professionally managed community offers a mixture of comfort, style, and convenience. With an intriguing list of attractive amenities and features, we are committed to an exceptional standard of living. Contact us today to find your next perfect home! 

Location details

453 13th St, San Diego, CA, 92101, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
1.7359 reviews
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James H.'s profile image
James H. 
4 years ago

Copperwood Apts westminster I have lived here 5 years. This place is not a well maintained place. They do not care about the tenants. The pool was opened without furniture.and was not maintained. Within 4days you could not see the bottom. And they let people swim anyway when we complained, they just closed it and said they'd open again the 19th. Ac always needs reset when they switch from heat to cool. It's been 100 hot every day and I put a work order in over a week ago. I called today and was told I'm on a list being worke... read more

Alana K's profile image
Alana K 
4 years ago

After applying for an apartment unit and subsequently being informed that I would not be occupying the unit I was assured that the temporary hold placed on my account to hold it would be removed immediately. That was over 7 days ago with the hold for a unit I will not be occupying--that should have never cleared my account as it was within an hour of the application that the company was notified I will not be moving in. I waited for several days for them to find and rectify the error. It never happened. This would have been ... read more

Ao's profile image
4 years ago

I just want to bring attention to the lack of professionalism the managing office at Creekwood apartments in Hayward,Ca has which has been recently been under grey star managements. I have an open work order that still hasn’t been addressed in over 4 months now. I call every couple of week to get an update and I always get the same answer, “ we’ll look into it” they never call me back or answer my emails. I am left feeling frustrated, as no one in the office seems to care enough to give me the courtesy of responding. 

Toi H's profile image
Toi H 
4 years ago

The manager in the banks at Westfork name “******** ******” is a racist!!! She literally told me “That’s not my problem” when mentioning my pest control issue. Everyone in the office has witnessed this woman talking reckless to African American residents! She speaks as if we’re beneath her! She doesn’t offer assistance when needed. The apartments has a HUGE centipede issue! Several other residence has made this complaint and only the African American ones doesn’t get help from this woman! We pay just like everyone else. It’s... read more

Britney R's profile image
Britney R 
4 years ago

Where do I even begin. I can summarize my 2 year stint at the Station as utterly horrific. Because I know not everyone will read all the way to the end, run as far away as you can from the station. Save yourself the headache! The apartments are mediocre and the location is stellar. Now that that’s out of the way let me tell you the real issues here. Management is horrible!!! From the very first day leasing leasing with the station we were misinformed on parking. The agent that took us on the apartment tour quoted us one pric... read more

JVH's profile image
4 years ago

Eugene, Oregon. Old appliances. Dirty carpets. Repairs are not fixed, but bandaged. Appliances repaired by taking parts from other old appliances in empty apartments. Unfriendly staff. I had to file a Fair Housing complaint to get automatic doors installed in order to enter the building. A fitness center, which creates excessive noise, began to rent a space in the building. Management has done nothing to appease the tenants. This is a lousy company. 

Business response:

Greystar values customer feedback, whether it be positive or negative, as this allows us to celebrate our successes and identify areas where there is opportunity to learn and improve. We have read your concerns and reviewed them with the team at your apartment community. Thank you for your feedback. If you have specific issues that remain unresolved, we invite you to communicate directly with the onsite team or you can contact the office at PortlandFrontDesk@Greystar.com. 

Koby D's profile image
Koby D 
4 years ago

Greystar allowed a leak in my roof to continue until the ceiling collapsed on my dog in his kennel. They continually stated that this has been fixed although we were sending pictures, videos, and evidence of mold to them. Still they did not reply with any helpful information, advice, or maintenance. They continually blamed third parties for their stupid mistakes and basically refused to service us until our insurance stated they are liable due to the 7 weeks of negligence. Greystar is the most useless unintelligent people I ... read more

Kelley M's profile image
Kelley M 
4 years ago

I moved in 6 months ago and had been enjoying the community for the most part. Most everyone living here is kind and nice. However, after these 6 months, the noise levels from adjacent apartments has become undesirable. You can hear every neighbor, the doors slamming, the music and the noise from floors above you are terrible. My quality of life and been impacted, and my work is suffering. If you value peace and sanctity, this complex is not your best choice. Sleepless nights and not being able to enjoy my home during the da... read more

Joseph D.'s profile image
Joseph D. 
4 years ago

It appears the apartment complex Broadstone Skyline has a contract with a towing service North Freeway Auto Storage located at 5901 North Fwy, Houston, TX 77076. This place is something out of a horror movie. RUDE, DISRESPECTFUL, and downright UNPROFESSIONAL. It's amazing that they are still in business. Anyone who has a contract with them (Apartment complexes) should be ashamed of themselves. THEY DESERVE A "0". 

Frequently asked questions about Entrada

How is Entrada rated?

Entrada has a 1.7 star rating with 359 reviews. 

When is Entrada open?

Entrada is closed now. It will open at 9:00 a.m. 

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