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Enterprise Rent-A-Car
- Transportation Services
- Chelmsford, MA
About this business
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Chelmsford. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Location details
290 Littleton Rd Unit 9, Chelmsford, MA, 01824, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
January 17, 2023 - I went to pick up my rental which was some type of crossover. There was a very articulated and frankly, strange representative, who immediately told me I had been upgraded to a brand new red jeep. The whole thing seemed rush and off putting. He brought me to the jeep, didn't tell me anything about damage and didn't comment on the large amount of very small rock chips on the front windshield. When I got in the door and said something along the lines of, that windshield has seen better days, he disregarded t... read more
****** ** ******* location has horrible management. I was given higher prices then expected and then ignored when I made a complaint
You listen to the Enterprise ads "We'll pick you up ". You listen to this on the phone when you are on hold with Enterprise " We'll treat you like family", "We'll go the extra distance for our customers", AND "We'll pick you up".Today- I needed a car and 2 Enterprise facilities said my repair shop wasn't in their coverage area. The latest Enterprise facility said I would have to drive 14 miles (27 minutes) in a direction opposite from the repair shop to get the rental car because I am "too far away". The repair shop is 5 min... read more
Enterprise in Freehold on Thormorton Lane has the worst customer service group, they were rude, and not helpful at all. I had a reservation for a rental to pick up my car at this location at 3:30 pm, to get a rental they promise me. When I got there they have gave my car to someone else that morning, then they didn't have the car I needed so I couldn't go home.. They are the most unprofessional people to deal with and they didn't make a effort to my needs. I will never deal with Enterprise again...
just want people to know that when you feel safe renting from this company that they will pulled over in a stolen car ?? issue out, and you will be pulled over by the police ?? /shaiff department and you will get victimized on behalf enterprise by the police by! enterprise rental car and they will not give you any heads up the day of you getting foxtroted! And then they will not communicate with local police enforcement thank you ****** ******for having a heart and compassion ?? I love the blue for understanding my situation... read more
Awful experience. I need someone to get back to me. I originally asked to rent a Rav4 from your site. I get there and the young man offers me minivan. Why on earth did you let me select a suv if there is no availability for a suv ? Why do you make false promises to your customers? You don't even offer the product on your site how unprofessional. And then I needed to get a swap because of an accident. I hope you guys also waste your vacation time trying to get a rental back. I cannot believe i wasted so much time and effort. ... read more
My car broke down on me in *********** and my Chysler Extended Warranty stated I had to rent a Chrysler product from Enterprise to get reimbursement. I went online and there were no options for Chrysler products. I then tried to call Enterprise and no one would ever answer the phone. After several hours I gave up. This appears to be an awful company to deal with and a very poor requirement by Chrysler.
I purchased a vehicle and it seem to electrical issues so asked them to service the vehicle before purchasing and they agreed to send it to the dealership the dealership only rest the car and this Friday it cut off on the freeway while driving the battery would not turn over and the key was not detected
Called on line rental, quoted close to $500. Per week, on line quote is $399. Per week + fees and we take vehicle back after a week and it's $810. And they said to bad we don't honor on online prices if you talk to a person at all.Will never rent there again.
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 2 star rating with 684 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is open now. It will close at 5:00 p.m.
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