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Enterprise Rent-A-Car
- Transportation Services
- Chelmsford, MA
About this business
Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in Chelmsford. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
Location details
290 Littleton Rd Unit 9, Chelmsford, MA, 01824, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On September 1, 2023 I went to the enterprise location at ******************************** to use the free rental that the manager Deardis had given me when he was at another location, but told me I had to use it at his current location. Before I tried to use it on the 1st I ran into him as I was returning another vehicle and asked him was the 1 free day still good and he said yes and nothing else. When I attempted to use it, the employee at the counter called him to verify that everything was correct and good to go for the ... read more
They did an unauthorized charge on my card. I was sent to them by state farm through an insurance claim. My car was hit by one of state farm customers. I paid the deposit for the rental. However, when it was time to pick my actual car up from the shop, the shop called me and said it was delayed. So I had to keep the rental additional days until my car was ready. Finally, I was able to pick my car up and give the rental back. A few days later, I find out that enterprise charged my credit card $468.00 for the extra days I had ... read more
The worst experience I ever had was renting from **** manager of the ********* ** location. We had a car reserved for over a week. Called the day before picking it up and was told it was all good. The day we were getting it 2 hrs before our pickup she calls RUDE as can be telling us we are not getting a car they dont have any. She REFUSED to help was so disgusting on a recorded line. So we ended up having to rent thru hertz cost 291 more due to same day rental. I forgot to add in after she refused to help and told us there w... read more
Can I give neg stars. Trying to charge me for something I paid for 10 years ago and put me on a do not rent list because of their own s**** up that they won't fix unless I can show proof of payment from 10 YEARS AGO!!
I just want to give a shout out to ******* and **** at the Main Street downtown branch for their unmatched customer service!
If I could give a 0 star I would. The Enterprise located in **********, ******* at ************************************************************** is terrible. There is no reason why a customer should have to wait TWO hours on a vehicle when prior reservation was confirmed. This has ruined my travel day and I will not be using them again. Others in the ********** area, STAY AWAY.
This company is scamming people out of money by telling them their insurance will pay for rental but they have to pay the taxes on the rental. They are then giving the customer a more expensive car than their insurance will pay for and charging them for the upgrade. They sent me paperwork for one price then sent my insurance another price. Never did they ask me if I wanted an upgrade. They instantly deducted the ***** deposit they require as well as the money they said the taxes would be which totaled ******. ended up needin... read more
I had rental reservation at this location through AAA and pick up the only mini van they had on there lot available. The employees absolutely HATED their jobs and were not helpful at all. The van was ABSOLUTELY DISGUSTING!!! I swear its never ever been clean in its entire use! Ive called corporate three times and they were no help at all and now Im having to drive throughout my city to exchange this vehicle for something at least drivable that Im willing to put my kids in. Never EVER use this company!!! Go to HERTZ or **** t... read more
Two of our cars had hail damage, so our insurance adjuster set up appointments with Enterprise to pick us up at 9:15am today and reserved 2 rental cars for us. When we dropped our cars off at the body shop, Enterprise was not there so I called them. They said that they have our reservations but don't have any cars to give us. Incredible. We carry rental car coverage on our insurance and now we can't even get a rental car because Enterprise took 2 reservations for cars they did not have. So we ended up having to cancel the on... read more
Frequently asked questions about Enterprise Rent-A-Car
How is Enterprise Rent-A-Car rated?
Enterprise Rent-A-Car has a 2 star rating with 684 reviews.
When is Enterprise Rent-A-Car open?
Enterprise Rent-A-Car is closed now. It will open on Monday at 8:00 a.m.
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