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Energy Service Partner
- Solar Installation
- Los Angeles, CA
About this business
Energy Service Partners provides a smart and sustainable alternative to constantly rising energy rates by upgrading your home's attic insulation and installing the most energy-efficient solar solutions available...making ESP the obvious partner to help you save thousands on your utility bill. ESP has simplified energy upgrade and solar installation process by utilizing a dedicated and highly experienced project manager to guide you through our seamless process.
Location details
970 W 190th St Suite 215, Suite 215 Torrance 90502, Los Angeles, CA, 90502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Energy Service Partners is the only contractors I have ever worked with that truly cares about the quality of work AND the customers experience. Exceeded all expectations.
I have the opportunity to work with the ownership group directly and I can tell you that behind the curtain they care about their customers and the people that work for them.
The team at ESP was awesome - we bought solar right before the COVID outbreak and were worried that we would have significant delays in getting our solar installed. Brad was awesome and made sure that we were informed every step of the process. There were some city delays that were unavoidable but we expected that. We would absolutely recommend using ESP and are a happy family with solar!
I've been working with ESP for a couple of years. Since working with them I have not had any issues the service has been absolutely amazing and I couldn't ask for a better fulfillment company.
ESP has to be the best solar installer around! They get the job done quick & easy, can't complain, the entire process is very smooth and interactive. Would definitely recommend!!!
ESP has been our installer since January of 2020. I've worked with 6 different solar installers prior, & never have I found a company as efficient as them. We are exclusive with ESP & have over 700 installs with them this year. Top in class.
BUYER BEWARE. DO NOT USE THIS ENERGY SERVICE PARTNERS (ESP) UNLESS YOU HAVE MONEY AND TIME TO BURN AND ARE A GLUTTON FOR PUNISHMENT. You may eventually get a working product but you will go through a LONG, HELLISH PROCESS to get there. We signed our contract in October 2019, paid in full in February and are not 100% complete in October 2020, and that is with persistent follow ups. Definitely STEER CLEAR IF YOU LIVE IN NORTHERN CALIFORNIA because they do not have expert staff up here. You will have to wait an extra long time ... read more
Business response:
We reached out to the customer directly last week but were unable to get in touch and haven't heard back. We eagerly anticipate being able to resolve the customer's concerns.
My opinion of the service I've received so far. ESP has failed the Sunrun Solar company. Unprofessional service with no guarantee!!!! Sunrun solar sold me a system back in June 2020. A third party contractor from Energy Service Partners came out to install 28th July 2020. The two contractors arrived late complaining there company should have put them up in a hotel. They had to access the electrical panel to add the system. They had to move the switches to different locations in the panel in order for the solar to be added.... read more
Business response:
In reviewing this project and the homeowner's dissatisfaction as a whole, it is abundantly clear that ESP did not live up to our high standards of excellence. To address the concerns with the installation itself, rearranging breakers on the service panel is a normal acceptable practice in the solar industry, to allow for a solar breaker to be installed. There is rarely a need to inconvenience the homeowner by terminating all the power to the house to rearrange or to install a new circuit breaker. While we do have a policy i... read more
We had 18 panels put on our roof, when the installers installed the panels, 6 where scratched. At no point did the workers advised of the damaged caused. I then called the company various times emailed management as well and finally spoke to a manager in the warranty department. This lady was finally able to care care of the issue in regards to the scratched panels, but from upper management, have not received a simple phone call nor email. When the panels where installed, no one ever advised us the we had to still be conser... read more
Frequently asked questions about Energy Service Partner
How is Energy Service Partner rated?
Energy Service Partner has a 4.3 star rating with 1,950 reviews.
When is Energy Service Partner open?
Energy Service Partner is open now. It will close at 5:00 p.m.
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