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Empire Auto Group

3.9

About this business

Location details

23765 Pebble Run Pl #130, 130, Ashburn, VA, 20166, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.9178 reviews
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Alexdago's profile image
Alexdago 
5 years ago

Bad experience. The car was in bad conditions (not visible in the pics). I didn’t want to test drive it and the guy became aggressive and impolite. 

Business response:

The vehicle is in immaculate condition priced 3 thousand lower then the market value. I am attaching link to the vehicle. https://www.arenautogroup.com/details/used-2017-chevrolet-traverse/67336971 

GuruD85YQ's profile image
GuruD85YQ 
5 years ago

Great service and easy to work with. 

Guru6PPCZ's profile image
Guru6PPCZ 
5 years ago

very bad experience I spoke on a few occasions they said they would call and they never did. 

Zelda's profile image
5 years ago

Fast deal, Felix was friendly. 

meketi's profile image
5 years ago

good 

Heather's profile image
Heather 
5 years ago

Mike was very friendly and willing to work with me. 

jemale's profile image
5 years ago

Good work 

GuruKW5HM's profile image
GuruKW5HM 
5 years ago

Contacted dealer n arranged to meet to check a 2013 jeep patriot out . Dealer seemed nice to sell me this car . But as i test drove it , there seemed to be sluggishness in transmission . dealer was with me while im driving and i asked him about it n his response was its the type of transmission the car has n he said there is nothing wrong with it . WHAT A LIE , i should have thought twice it was a red flag that this car has transmission issues . but i believed Chris the dealer. , second mistake , i bought it with cash . i di... read more

Business response:

Please disregard this review , the transmission was and it is OK this customer is form PA he drove the car 2 hours to his residence, if the transmission was bad who did he drive the vehicle all the way to PA. He test drove the car before purchasing it the car, drove great no issues we even lifted the car so he can see the underneath. When he called me about the transmission even though the car was sold as is I asked for supporting documentation indicating that the transmission was bad ( like picture of the check engine light... read more

Henry's profile image
5 years ago

They are really good at helping people. 

Frequently asked questions about Empire Auto Group

How is Empire Auto Group rated?

Empire Auto Group has a 3.9 star rating with 178 reviews. 

When is Empire Auto Group open?

Empire Auto Group is closed now. It will open at 11:00 a.m. 

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