This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Empire Auto Group
- Motorcycle Dealers
- Ashburn, VA
About this business
Location details
23765 Pebble Run Pl #130, 130, Ashburn, VA, 20166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
The person gave me his name was very polite and told me about their business and invited me to come look at what they have any time. GOOD.
I went there after contacting them about Nissan Sentra 2013, I asked the guy on the phone if the car has any issue on the Engine or transmission, he said no the car is in perfect condition, so I took a taxi for 40 miles and when I went there, he said let me be honest with you, the transmission is bad, and he offered me another car for a higher price, i got angry then, but I got control of my self and went to try the other car, the car was good, so I told him before I buy it, I wanna go to check it with a mechanic to make sur... read more
Business response:
Well, it is amazing how honesty got 1-star review, we don't sell cars with problems we don't cut corners and honesty is the only policy. He forgot to mention that his mechanic was in Old town Alexandria, which is 40 minutes away. I am glad he mentioned that the car was good that's all we have the best values.
Chris was very helpful and fair with his pricing. He had the car ready to test drive. Not pushy at all.
Overall the experience was a good one. We worked with Felix. There was a minor problem with the car. Felix made sure that the repair was done correctly. Oh, by the way, there was a bad review which I read before approaching this deal. While I cannot address the overall complaint, I can tell you that there is, in fact, a sign on the wall stating that deposits are NOT refunded. This sign is alongside another sign telling customers of a $450 processing fee. I recommend Empire disclosing this on their ads. We purchased the car a... read more
Never got call back about features,till I called one last time and got Felix,he was very helpful and professional.if I buy this car it will be because of him only.
Very good customer service, Very helpful! Told me every thing I needed to know. I’m impressed with everything!
Extremely friendly and helpful team.
Very nice dealership. We could test the car and they were honest about the answers. Great car so we bought it.
Made a deal but the dealer but the dealer never followed up and sold before I could get there on the agreed upon date with cash
Frequently asked questions about Empire Auto Group
How is Empire Auto Group rated?
Empire Auto Group has a 3.9 star rating with 178 reviews.
When is Empire Auto Group open?
Empire Auto Group is closed now. It will open at 11:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com