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Emerald Creek Apartments
- Apartments
- Traverse City, MI
About this business
Location details
2516 Crossing Circle, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I was told that I'd be in by 1st of August. **** and saw them yesterday, no mention of wait list. Wow, someone beat me, why was she working on my application yesterday? This thing is shady.Lakecrest apt, ********* Street, *************** ********
Business response:
**************** came into the office and inquired about a studio apartment. He was given a paper application and failed to turn it in timely. When he returned 8 days later to turn it in, the apartment had been rented by a prospect who turned in their application first. At this time, **************** is on the waitlist for another studio apartment. Thank you.
Theres nothing luxury about longridge apt. Ive reported several times about the growing of the gnats. I literally get attacked by them the moment I walk in the door. I cant even eat a sandwich without it being attacked. I cant keep food in the refrigerator and I cant cook in my kitchen. I hadnt cooked in my kitchen In months. The unpleasant staff responds by saying theres nothing they can do. I cant sleep in peace bcuz theyre also in my room and in my bed? Absolutely ridiculous!
Business response:
Thank you for reaching out and taking the time to share your feedback. However, after conducting a thorough review of our records, we regret to inform you that we do not have any records of you or your interactions with our property, nor have we received any reports from our residents regarding the issue you mentioned. We strongly believe that this review might have been intended for another property, as we strive to maintain excellent communication with our residents and address their concerns promptly. It is possible that ... read more
This entire place is full of scams! Their manager in ******** stole $200 from me ********* and lied to me regarding an apartment. I seen posts how she has lied to other tenants also to get money from them! Do not go to this location in ******** ****!! ***** never get the apartment or your money back! They are scammers. Period.
Business response:
Per the communities Property Manager, we currently do not have a record of ********************* living here or applying at ********************************. Perhaps this person has the incorrect community. Thank you.
The manager stated that Because I signed my dog up for a emotional support dog I only did it to get out of paying the fee
Business response:
Good afternoon ********************, I have spoken with my team regarding your Reasonable Accommodation Request for an Emotional Support Animal. We are happy to consider your request. Please provide documentation from a health care professional evidencing the existence of a disability-related need for the animal. Thank you.
I was a previous tenant at ******************************** in ************, **** from November 2020-January 2022. I am reaching out in hopes of resolving charges and fees that have been added to my credit thus preventing me from moving to other rental units. The fees are for pets and oven dirty. My biggest concern are with the fees for pets. As stated in my rental agreement, I do not own any pets. I tried resolving this with the property manger and office staff however, these issues were not addressed. I was also told that ... read more
Business response:
Hello Ebony, As we have communicated with you, we will be refunding the pet fees back to you. Thank you for your patience as we sorted this out for you, and we appreciate you and your understanding in this matter. Thank you.
I am waiting on someone to contact me about an unknown eviction coming up on my background from monarch investments. I lived in colonial apartments in ***** ** from 2016-2018 . Never received and eviction information. ***** from corporate told me she has no files of this. ********* from the leasing office says I dont owe a balance. This has been on my record since 2018 I have already disputed with Transuniom and the Douglas County courthouse has no file of an eviction from monarch. This is insane and preventing me from findi... read more
Business response:
Hello ******, we apologize for any inconvenience this may have caused. It appears that we have been able to connect and resolve your questions regarding your rental history during your stay. Should you have any outstanding questions or concerns, please contact us directly at **************************************************************** Thank you!
Do not expect to get your security deposit back. I lived alone and rarely had guest. Had the property professionally cleaned at the time of move out (I have pictures and videos of the property being in tiptop condition at the time of move out.) I was told I was charged for the property being painted and carpet being cleaned. I had the carpet cleaned when i moved out and there wasnt any ********* on the wall. There is a bad sewage problem, there has been stolen cars parked in the parking lots for weeks at a time, it takes wee... read more
Business response:
Hello *******, and thank you for reaching out. Were sorry to learn that your experience wasnt to your satisfaction. We pride ourselves on giving the utmost care, and were sorry to hear that wasnt the case. Wed be more than happy to speak with you privately, but unfortunately, we dont know which property you are referring to. We invite you to reach out to us in more detail at ****************************************************************** so we can make things right. Best regards.
I have tried several times to contact you about the unprofessional,rude ,and poor business practices that I received from your associates,and my daughter is being unfairly Charged by the company.Id appreciate someone from your company to contact me , I cannot believe that this is how you would want to be represented!*************************** Theresah611@ gmail.com
Business response:
Hello *******, Thank you for reaching out. We do not know what community of ours you reside in. Please reach out by giving the community a call, or you may reach out privately at **************************************************. Thank you.
This place should receive 0 stars in my honest opinion. I moved in 07/2022 & the ** has not been workin all summer. Maintenance does not do their job. The leasing office tell me they will fix something and don't fix it.
Frequently asked questions about Emerald Creek Apartments
How is Emerald Creek Apartments rated?
Emerald Creek Apartments has a 2.6 star rating with 169 reviews.
When is Emerald Creek Apartments open?
Emerald Creek Apartments is closed now. It will open at 9:00 a.m.
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