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Ella's Bubbles

4.9

About this business

Location details

2101 S Carpenter St, Chicago, IL, 60608, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9713 reviews
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Jason W's profile image
Jason W 
2 years ago

Ordered the tub and installed it myself. I had many questions and the sales rep would quickly provide a response or a video link to installation questions. Shipping was quick and the tub arrived without issues.My wife loves the tub and is very happy with it. We have had to use the shower head while we remodel our master bath and the main shower is out of commission. It has been very helpful to have this feature. The only issue we have had is for the air jets there are two in the middle of the seat and they are a little to fr... read more

John A's profile image
John A 
2 years ago

Bought a walk-in tub fully loaded and dealing with these guys was fantastic, they explained everything and helped me order a perfect walk-in tub and arranged the shipping to my house and the entire deal was above board and they are a great company with the best walk-in tubs on the market. I highly recommend Ellas Bubbles for their professionalism and products 

Byrdia T's profile image
Byrdia T 
3 years ago

I am very happy with my tub. My delivery was adjusted several times to accommodate my contractor and all questions are answered in a timely manner. 

John M's profile image
John M 
3 years ago

I bought a tub from a previous model year. I was told during the sales process that the tub was functional and free of cosmetic defects. I bought the tub and received it and it took awhile to find an installer. My class A builder here in VA installed the tub as per the instructions provided and we were unable to get a proper seal between the 2 brass drains and the manufacturer provided elbows. I tried multiple times to escalate this conversation within Ellas, but kept getting referred back to a single support person. His adv... read more

Business response:

I am writing to address your recent review of Ellas. We apologize for any inconvenience caused during the installation of your tub. However, we would like to express our opinion regarding this case of the faulty drain elbows.Our team reviewed your case and found that the issues you faced were largely due to the unique circumstances of the installation process and not because of any fault on our part. While you initially claimed that the original PVC elbows were damaged during installation, we provided you with new ones. Give... read more

Dennis P's profile image
Dennis P 
3 years ago

My wife spoke to the supposed owner of the business concerning an estimate for a walk-in bathtub. She spoke to him for an half hour and was really impressed with the quality of the tub, the price of the tub, and the positive attitude of the owner. The owner said he was going to contact an expert in our ************* to install the tub. My wife called several times to get an update on the search for an installer. The owner never got back to her. This is a very inconsiderate way to treat possible customers. We have decided to ... read more

Bill P's profile image
Bill P 
3 years ago

The company is easy to work wot. Product of good quality 

June O's profile image
June O 
3 years ago

We are enjoying the tub. My only complaint so far is that the water connections were not tight enough. 

Joan H's profile image
Joan H 
3 years ago

Excellent tub, good price, excellent salesman *************************. I would highly recommend to anyone wanting a jetted tub easy to walk out of and enjoy 

Laura M's profile image
Laura M 
3 years ago

Tub is wonderful. Got it for my MIL and she loves it. Install was very simple (relatively speaking) and met all expectations. The comms leave something to be desired...not as high tech as I would expect but sufficient. Definitely worth the purchase. 

Frequently asked questions about Ella's Bubbles

How is Ella's Bubbles rated?

Ella's Bubbles has a 4.9 star rating with 713 reviews. 

When is Ella's Bubbles open?

Ella's Bubbles is closed now. It will open tomorrow at 8:00 a.m. 

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