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Edgewater Hotel and Waterpark
- Hotels
- Duluth, MN
About this business
Your Complete Duluth Hotel Family Fun Vacation Destination Located along the shores of Lake Superior in Duluth, MN, the Edgewater Hotel & Waterpark is your complete duluth hotels vacation resort destination. Enjoy our indoor waterpark, arcade, outside play area, pool and hot tub, and easy access to Duluth's Lakewalk and restaurants. Relax in a comfortable and clean room with all the amenities and views of Lake Superior. Whatever you're looking for, you'll find it here at the funnest hotel in Duluth.
Location details
2400 London Road, Duluth, MN, 55812, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Dear Rock, We apologize that you did not enjoy your stay with us. We would love to discuss this further and make this right for you but are failing to find a reservation under your name. Please private message us with this information and we can move forward with your concerns. Again, I sincerely apologize and hope we can turn this experience around for you.
Business response:
Dear Alichia, I am truly sorry you were disappointed with us and apologize for any frustrations you experienced while staying with us. We strive to provide all our guests with a comfortable environment in which they can relax and unwind, and I am sorry to hear we could not meet those needs for you. The water slide rules are intended to protect users from injury. If a cotton shirt were to get caught on something while using the slide it becomes very dangerous.
Business response:
Salwa, thank you for your honest review! I am ecstatic to hear you had a good experience. We are very lucky to enjoy the lake-view at all times of the day!
Business response:
Dear Joe and Courtney, Thank you for taking the time to contact us regarding your recent stay with us. I am sorry to hear you were disappointed with your stay, and I offer my sincerest apologies for the discomfort and frustrations you experienced throughout your stay. We want all our guests to be met with well-trained staff who place guest satisfaction and comfort above everything else, and I am sorry to hear this was not your experience with us. I will be sure to follow up with our Front Desk and Waterpark staff to ensure f... read more
Business response:
Dear Brittany, Thank you for taking the time to share your concerns regarding your recent stay with us. I'm sorry you were disappointed and offer my sincere apologies for the discomfort and inconvenience you experienced. We maintain our pools between 84 and 86 degrees (except the spa), and after checking the reports I see they did not fall outside of that range during your stay. We appreciate the feedback and will continue to monitor the temperatures. I invite you to private message us if you would like to further discuss yo... read more
Business response:
Dear Lisa, Thank you for taking the time to review your recent stay at the Edgewater Hotel and Waterpark. I am truly sorry you were disappointed with us and apologize for all the frustrations and hassle we caused. It is clear we were not operating up to our usual standards of delivering an excellent guest experience. Timely feedback from you and other valued guests is very important to us, and it is used in discussions and training to improve our operation. I sincerely apologize that you had issues with the cleanliness and u... read more
Business response:
Dear Hazel, Thank you for taking the time to review your stay. I am truly sorry you experienced the issues with your room cleanliness. Your experience is by no means a standard and I apologize you found your room in that condition. This past weekend we did close down our water park, arcade, and breakfast areas for annual maintenance. These closings understandably created an issue with our Bag of Fun, which comes with arcade credits. Our front desk staff did offer to refund that add-on.
Frequently asked questions about Edgewater Hotel and Waterpark
How is Edgewater Hotel and Waterpark rated?
Edgewater Hotel and Waterpark has a 2.9 star rating with 474 reviews.
When is Edgewater Hotel and Waterpark open?
Edgewater Hotel and Waterpark is closed now. It will open at 9:00 a.m.
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