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Ed Napleton Imports Inc

4.1

About this business

Location details

745 W Lake St, Elmhurst, IL, 60126, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat8:00 a.m. to 7:00 p.m.
SunClosed
4.1125 reviews
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Candy Johnson's profile image
Candy Johnson 
recommend  Recommended
5 years ago

Glad to be apart of the Napleton family. Highly recommend to friends and family. 

Ebony Moore's profile image
Ebony Moore 
recommend  Recommended
5 years ago

You guys are amazing. Thanks once again. 

Anna Bucaro's profile image
Anna Bucaro 
recommend  Recommended
5 years ago

The best sell man Logan and manager Rich Very thank full for the service Thank you sincerely Anna & Leo 

Laura Knights's profile image
Laura Knights 
5 years ago

HORRIBLE EXPERIENCE!!! I visited this dealership last week as a serious cash buyer. I found a car online which seemed to be a great price. We drove from downtown Chicago on a Friday afternoon / evening which took almost 1.5 hours. When we go to the dealership everything seemed to be ok. We were told to ask for Andre when we arrived, and that we unfortunately did. Not only was Andre Jennings totally rude, dismissive and did not care, he was totally disrespectful to us. We feel in love with the car and had it not been for Andr... read more

Daniel Skael's profile image
Daniel Skael 
5 years ago

The Napleton Experience is worse than a sharp stick in the eye. Had a used car picked out agreed to purchasing at the advertised only to have 4000.00 in services and fees added, and we were from out of the state so wouldn't have to pay taxes and licensing fees, they would not put the price in writing. And this was after driving from Madison Wisconsin, after leaving and being called back by the salesman we returned to the dealership prepared to pay 1000.00 over advertised price and then the car was only going to have one key.... read more

Destinee Lyn Ann's profile image
Destinee Lyn Ann 
recommend  Recommended
5 years ago

I did not need a new car so I was very cautious when I was looking to buy the new RDX model. John (sales) went above and beyond my expectations + more! The dealership is willing to negotiate your needs and gain your business. With patience and realistic expectations, you will leave the dealership fully satisfied! Not only did I get a really nice deal on my new car, but I know that this will be a trusted dealership that I can go to for many years! I definitely recommend Napleton Acura! 

Kaydra Heller's profile image
Kaydra Heller 
5 years ago

Very poor customer service. They force you to purchase additional packages for the vehicle knowing that you have no way of using. They promise you things for your vehicle, but never come through on the promise. It becomes the customer's fault for the inability to honor their promises. 

DeAnn Daleela Williams's profile image
DeAnn Daleela Williams 
5 years ago

Luis Sanchez lied about the price of the car, then tried to tell me that my financing company wasnt going to give me the deal I worked out before coming because of my credit. Then he told us if we were buying a car from them we had to pay an extra $1500 just incase we lose our keys 

Brad Hojek's profile image
Brad Hojek 
5 years ago

Mandatory “fees”. Added $4100 to a $18,000 car. So bs U.N. needed service contract and pay for the inspection of the car? What a joke. 

Frequently asked questions about Ed Napleton Imports Inc

How is Ed Napleton Imports Inc rated?

Ed Napleton Imports Inc has a 4.1 star rating with 125 reviews. 

When is Ed Napleton Imports Inc open?

Ed Napleton Imports Inc is closed now. It will open tomorrow at 7:30 a.m. 

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