This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Ecklers Automotive Parts
- Auto Parts & Supplies
- Titusville, FL
About this business
Location details
7980 Grissom Pkwy, Titusville, FL, 32780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I ordered floor mats on December 10th as a Christmas present and still haven’t received them a month later. I keep trying to contact them via email and phone and always get a response that they are closed. Highly don’t recommend this company.
They are thieves and cheats. I placed an order for a starter. I needed it right away, when I tracked the order it had not been started processing at all after 3 days, so I emailed as they told me to do. I had tried to call but no one would answer. Someone emailed back two weeks later and said that I couldn't cancel my order because it was not done soon enough and they were going to go ahead and process it! I tried calling, again...no answer. 3 weeks after that I received the order, was charged and no one will still answer. ... read more
Customer Service is non-existent. I ordered an ignition lock for my 55 on Sept 21. It arrived Oct. 2. I installed it and discovered that the key would not operate. I reinstalled the old lock and returned the defective part asking for a refund. I followed their return policy and used their form. I shipped at my expense and USPS tracking shows they received the item on October 12. After two weeks with no communication I tried calling and they had a recording to contact customer service by email. I did that using two di... read more
After waiting forever for someone to return my email and I actually ordered my parts, and a month went by they finally showed it delivered but had my address all screwed up, I never got my 123.00 gaskets, they refuse to respond, fed ex said it was delivered but it wasnt, Im out 123.00 and had to order from another place. DONT BUY HERE!! no stars folks, I had to choose 1 for it to go through
If it was possible to give a less than one star, I would. After staying on hold to speak with customer service for over 2 hours, I left my number and name. A week later, no one has gotten in touch with me. I also tried the email route. It has been over 2 weeks since I sent the email and no response other than the robo response. Obviously, they do not care about their customers and don't need the business. DO NOT BUY FROM ECKLERS!!!
I ordered a product on July 20th.....have never received my product. Have call several times with no answer. emailed customer service on September 21st with no reply, again on October 18th......still no reply. DO NOT PURCHASE from these guys...........TERRIBLE!!!!!
DO NOT BUY FROM THIS COMPANY. I ordered a piece of carpet for a 73 Ford Pickup 6 months ago. When it came it was the wrong color. It took 3 months and many many hours on hold with their service department to finally get someone to send me a return label. I have been waiting for 3 months for them to credit my account and still have not gotten any satisfaction. I weekly call them to get this resolved with NO RESULTS. AGAIN do not buy from this company. Tom - Mountain Home AR.
Customer Service at Eckler's is completely non-responsive. I ordered a trailer hitch 7/5/21. Credit card was charged on7/6/21. Informed that it was backordered on 8/2/21 with no foreseeable date of delivery. Requested a refund. Have sent several emails and made numerous phone calls, spending hours on hold with customer service. Still have not received my refund...SEND ME MY MONEY.
Horrible customer service! Will never order from Ecklers again! Ordered two items. Received one in a timely manner. One month later, still haven't received the second item and in 4 attempts to speak with someone - or get a email response - ABSOLUTELY NO CONTACT! Emailed twice - NO RESPONSE! Called twice and was placed on hold for a total of 2 hours 38 minutes. FIND SOMEONE ELSE TO ORDER YOUR CORVETTE PART FROM OR JUST PARK IT!!! It'll be less frustrating than dealing with this company!
Frequently asked questions about Ecklers Automotive Parts
How is Ecklers Automotive Parts rated?
Ecklers Automotive Parts has a 4.4 star rating with 2,147 reviews.
When is Ecklers Automotive Parts open?
Ecklers Automotive Parts is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com