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East Midlands Reactive Maintenance Ltd

2.6

About this business

Location details

Alan House, Saffron Rd, Saffron Rd, South Wigston, Wigston, LE18 4UP, United Kingdom

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
2.662 reviews
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A J's profile image
A J 
on Google
a week ago

Impossible to contact. They rang me re boiler maintenance visit but I was out. Tried numerous times to ring them, but was either stuck for 5-10 mins as "number 2 in the queue" or " ... 5 ...". Rang D&G Complaints. Got through!! A lady said 'hold on, I'll contact them for you'. Never heard from her again as line went dead after a few minutes. My contract is via EdF and amazed they indirectly employ EMRM. 

Paul McCullock's profile image
Paul McCullock 
on Google
2 weeks ago

tried to call to book an annual service i gave up after 40 minutes 

Javid Mulla's profile image
Javid Mulla 
on Google
2 weeks ago

Engineer doesn’t know what the problem and very Rude when I phone reception still got no hot water for 5 days cost me £65 call plumber advice by their engineer in fact I got problem with the boiler. 

SDM's profile image
SDM 
on Google
2 months ago

My Worcester Bosch Combination Boiler annual service, was carried out by an engineer from East Midlands Reactive Maintenance on 28th April in the morning. I thought all was well, but by the evening I noticed that the radiators were warm even though the boiler was switched off. When I checked the thermostat (controller), it was set at 19 degrees, and the temperature of the house was 22 degrees, so there was no reason for the radiators to come on. In addition, the pump on the boiler was continually running. I booked another ap... read more

Donna Hughes's profile image
Donna Hughes 
on Google
3 months ago

Customer service is non existent as no one answers phone. No 1 in qué for over an hour. Still no answer. Even Dom n Gen can't get a reply. This company needs to sort itself out. Paying for a service and not getting what I'm paying for. Can't blame engineers it's the people sitting behind desks and working from home that are at fault 

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Frequently asked questions about East Midlands Reactive Maintenance Ltd

How is East Midlands Reactive Maintenance Ltd rated?

East Midlands Reactive Maintenance Ltd has a 2.6 star rating with 62 reviews. 

When is East Midlands Reactive Maintenance Ltd open?

East Midlands Reactive Maintenance Ltd is open now. It will close at 5:00 p.m.  

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