Eagle Crest Apartments

brandon p 

on BBB

3 years ago

Company *****. They bought Turnberry of holiday in December 2021, our release was set to renew January 31st 2022. We weren't even given a copy of the new lease to review until 8 days into our 30-day required notice period to not renew. All kinds of BS for forced valet trash, water **** went up 30% since December, and this is a water **** that is divided up among the residents based on occupancy.AMC did in unit inspections three times last year between October and December.Someone from management has been in my apartment ever... read more

Mindy W 

on BBB

3 years ago

I applied for an on an apartment on Thursday, 3/10. I was told the apartment was available and would be ready for move-in in June. On Friday 3/11 I called 15 times, left a voicemail, sent an email and could not get a hold of anyone to get the status of my application. I finally got a hold of someone at 4:31 pm on 3/11 and was told I was declined for income and skip/eviction from 10 years ago at their sister properties. I had listed my income incorrectly (I did gross instead of the net). I did not list my eviction because it ... read more

Renter at AMC . 

on BBB

3 years ago

ALL of the reviews are spot. AMC bought the apartment complex we were living in, and we have literally seen the difference between 2 apartment management companies in real time. Since they bought the property, utility bills and payment schedules have been thrown out the window. We are getting utility bills from 2-3 months ago, which we had ALREADY paid to the previous management. Their rent payment portal doesn't let you save your payment method, so they charge you "processing fee" anywhere from $7 to $60 for any method of p... read more

Cassiano B. 

on BBB

3 years ago

Con artists , overcharged for rent every month , nothing gets fixed , and ive never heard of a gated community with broken gates and doors , Ive been here for a year and my rent went up $250...neighbors with the exact same apartment that moved in afterwards are paying LESS...police here twice a week MINIMUM as anybody can come in as they please , sons car was broken into , lease office agent said they couldnt view camera footage without police coming and report...neighbor had all 4 wheels stolen with car left on cinder block... read more

Stefany H. 

on BBB

3 years ago

Pleasant springs apartments is ran by ****** a property manager from AMC. She is very unprofessional and is charging us a late fee when we called multiple times and we have documentation of that, that if we paid our rent since we kept seeing it in our bank both times ******* assured us we did. We then call 2/9/22 and ****** very annoyed says we didnt and we need to pay a late fee. Doesnt take in account that we called to make sure then says they dont handle the payment Demuso does. We then call Demuso and they say the proper... read more

Alex S 

on BBB

3 years ago

There property at El parque is trash The staff is rude and very racist ! I heard the property manager and maintenance guy called children in 48 black trash. The staff doesnt fix anything and its dirty. No security and rent constantly changes! If you want stable rent and professionalism this is not the place for you! Always trash and homeless people living on side and inside the complex 

Polly P. 

on BBB

3 years ago

1/17/2022 Unethical/opaque Rental Practices: I will try to make this short. I have been a tenant at Apline ******* since 10/2/2012, I and other long timers have been through 4 different manager's. It all went down hill when AMC LLC purchased property and the onsite manger ***************************** and *************************: Regional Manager. Utah is a "Landlord State" We all need to go to out legislator to change the laws to protect us renters from predator's - AMC LLC. Change how management makes their commission by... read more

Hibbitt H 

on BBB

3 years ago

My son and his girlfriend went to the movies. They paid $12.29 for dine in tickets. Instead of the $6.99 ticket. So double. This is where a server comes and takes your order and then brings it to you while you watch the movie. When they get there dine in service is go to the counter and order and we will bring it to you. But instead of sandwiches and milkshakes. The ONLY option was flatbread pizza and fountain drinks. Which they didnt want. They opted for candy. They go to pay for the candy and the cashier has no money drawe... read more

Ken B 

on BBB

3 years ago

The ************ Aparments in ****,**. Can you supply advertised amenities that we are charged monthly for. Pool and hot closed due to maintenance not knowing how o chemicals in past, pool pumps out for months hot tub heater out for a month. No refunds offered. Out of propane every 2 weeks. They dont pay there bills to propane company even though we are charged every month and pay for it. Water flooding courtyards that we pay for and it goes down the storm sewer drains. Moved in with the building built for a gym 4 months now... read more