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Dwell

3.6

About this business

Location details

Unit 1, Hartwell Grange, Botley Rd, Hartwell Grange, Botley Rd, Oxford, OX2 0HD, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.621 reviews
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Laura Pattison's profile image
Laura Pattison 
on Google
3 years ago

Awful experience with this company. Have been illegally denied a refund for plates that arrived completely smashed and that they do not have in stock to replace, only being offered store credit despite there being no other plates I like. They also arranged a collection of two cushions I requested a refund for, and only after collecting them did they then say they can only give me store credit and not a refund! They justify the offer of store credit because I used one of their discount voucher offers ?? Beware if using! Never... read more

Roberto Baroncini's profile image
Roberto Baroncini 
on Google
3 years ago
Yasmin Ella's profile image
Yasmin Ella 
on Google
3 years ago
Rob Maddalena's profile image
Rob Maddalena 
on Google
5 years ago

Great quality furniture at very reasonable prices. The staff are really friendly and helpful. 

Paula Tait's profile image
Paula Tait 
on Google
5 years ago

Extremely upset at customer service… Extremely upset at customer service response to a complaint. Chairs are breaking . I paid to replace one and now they are all breaking. Retro chairs so do not buy them!!!! I bought all my furniture at dwell for quality. Apparently out of guarantee so clearly the furniture doesn’t last. No response to complaint online so called the store who was very helpful and agreed the chairs should last longer than 3 years. We only use the table at weekends and there is only 2 of us!!! Shocking is all... read more

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Frequently asked questions about Dwell

How is Dwell rated?

Dwell has a 3.6 star rating with 21 reviews. 

When is Dwell open?

Dwell is closed now. It will open on Monday at 9:00 a.m. 

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