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Dwayne Lane's Arlington Chevrolet
- Car Dealers
- Arlington, WA
About this business
Dwayne Lane's Chevrolet is an automobile dealership that provides a range of cars, sedans, coupes, convertibles, crossovers and sport utility vehicles from various brands. It maintains a new inventory that includes cars from Chevrolet. The dealership s models include the Avalanche, Aveo, Traverse, Colorado, Colorado, Equinox, Uplander Silverado, Trailblazer, Impala, Tahoe, Malibu and Suburban. Its pre-owned inventory features cars from Audi, BMW, Ford, Honda, Hyundai, Kia, Mazda, Mercury, Pontiac, Saturn, Toyota and Volkswag... read more
Location details
20410 Smokey Point Blvd, Arlington, WA, 98223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 7:00 p.m. | |
| Tue | 7:30 a.m. to 7:00 p.m. | |
| Wed | 7:30 a.m. to 7:00 p.m. | |
| Thu | 7:30 a.m. to 7:00 p.m. | |
| Fri | 7:30 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
RecommendedOver the top customer service. Explained everything and took the time to understand and communicate with us about our repairs. Scott is especially helpful and easy to communicate with.
This place is a bait and switch..be careful when considering purchasing an automobile from them ..we had found a truck on the internet ..talked to sales person.. committed to purchase...had an approved loan sent in all the necessary docs and had confirmation of receipt and appointment to pick up the truck after we got off work...Got a call not quite an hour later and was told someone was there looking at the truck and since they were there they had first option and we would just have to buy a different truck...we told them c... read more
Business response:
We are sorry to read your review. We always strive to provide excellent customer service to everyone and we are sorry you felt that wasn't received. Unfortunately we do not hold vehicles unless you are in route. We apologize for the missed opportunity and if there is anything that we can do in the future we would love to be made aware. Again, we are sorry about your experience and we hope that you can give us another chance in the near future.
New employees not efficient. Had to make the same request so many times!
Business response:
We are sorry to read your review. We always strive to provide excellent customer service to everyone and we are sorry you felt that wasn't received. During times like this we are trying to keep business running normally and that means bringing on new members to join the team. We do our best to get them up to speed as fast as we can. We appreciate your honesty and will take your feedback to our team so we can improve in our service and process. Thank you!
My truck has 9,000 miles I’ve waited 2 months for repairs I am still waiting and my warranty is almost up that’s why I’m scared I want to drive it after they fix it. I’ve asked them to fix the problems they have parts for but they deny my requests. I bought the truck local to replace my vehicle after surviving the OSO Mudslide. I didn’t even look anywhere else because of all of the wonderful local help. I’m sure I could’ve bought it from someone that cares about there customers but I wanted to buy local.
Business response:
We are sorry to hear about your frustration with your truck but we are glad our team has kept in contact with you. We appreciate you buying local and we always strive to provide excellent customer service so we apologize you feel that hasn't been met with your current situation. We have spoken to our Service Manager who said your truck was good to drive and that the steering wheel is on national back order. We apologize for the inconvenience and if you have any further questions or concerns, please don't hesitate to reach ou... read more
This was by far the best car buying experience I have ever been apart of. Thank you Tyler Hansen for your professionalism and all your hard work. You went above and beyond to find us the vehicle we were looking for once the one we had our eye on got sold. You spent days finding us just the right one. There was no pressure to take something we didn't want. It was your integrity to make sure the vehicle was perfect for us and not for your sales numbers. I can guarantee when we are ready to trade in the "belt buckle" for a "bow... read more
Business response:
Wow, thank you for the great recommendation! We are so glad Tyler and our staff provided you with an excellent sales process. We appreciate that our team wasn't pushy and really took the time to find you exactly what you were looking for! We are thrilled we have a customer for life :) We can't wait to work with you again in the future. Enjoy and congrats on your recent purchase!
Great customer service, kind honest people that are happy to help! Great experience! 👍
Business response:
Thank you so much for the great feedback! We appreciate you being a loyal customer of ours and welcome to the family! Congrats on your recent purchase too :)
The buying experience was the best I have ever been part of. Tyler Hansen was very knowledgeable, courteous and just a great young man to work with.
Business response:
Thank you for the recommendation! We are so glad our staff was knowledgeable, courteous and provided you with an overall excellent experience! Welcome to the family :)
great place to buy a car.
Business response:
Thank you for the recommendation! We appreciate the feedback and welcome to our family!
The Best Car Dealership in Washington by far!! 5 stars!! Also the best place to have your vehicle services!!
Business response:
Wow! Thank you!! We greatly appreciate the recommendation and we look forward to working with you in the future.
Frequently asked questions about Dwayne Lane's Arlington Chevrolet
How is Dwayne Lane's Arlington Chevrolet rated?
Dwayne Lane's Arlington Chevrolet has a 4.2 star rating with 933 reviews.
When is Dwayne Lane's Arlington Chevrolet open?
Dwayne Lane's Arlington Chevrolet is open now. It will close at 7:00 p.m.
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