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Drury Hotels Company, LLC.
- Business Services
- St. Louis, MO
About this business
Drury Inns is a family-owned and operated chain of hotels that offers a range of dining and lodging options for business and leisure travelers. It operates more than 140 hotels in over 20 U.S. states. Drury Inns is a part of Drury Hotels, which maintains several facilities under the Drury Inn & Suites, Drury Plaza Hotel, Drury Suites and Pear Tree Inn by Drury brands. Drury Hotels facilities serve scrambled eggs, waffles, biscuits, pastries, juices, and hot and cold cereals for breakfast. Its facilities feature swimming pool... read more
Location details
13075 Manchester Rd # 100, St. Louis, MO, 63131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Attempting to make my daughter Christmas experience memorable, we decided to come to San Antonio to enjoy the winter festivities. Well upon getting out of the car it all went down hill, from the valet worker telling my daughter her hair was poofy and very hard to comb. I was like did he really just say this, I disregarded because he was young and I figured he didn’t realize how offensive his statement was. I had to explain to my daughter all though his statement was very racial, I’m sure it wasn’t his intent. After checking ... read more
I went to the website of the Drury Inn to book a room, I didnt realize that a third party was involved that charged a hundred dollars, then when I tried to cancel 4 days prior to check in, I was told that I would not receive a refund, the day before checking in my daughter couldnt believe this was a fact called. They made her get me on the phone to tell us the same thing. When I questioned the 30% fee I was told it was a third party fee. This Inn is charging 30% for someone else to do their website billing and charging 100$ ... read more
Business response:
Better Business Bureau Re: Drury Hotels, Response to Customer Complaint *********************** Dear Sir or Madam:My name is ********************* and I am Corporate Counsel for Drury Hotels Company (Drury). Drury manages the Drury ************ ************, in ************, ******** (the Hotel). I am proud to report that Drury has won the JD Power Award 16 consecutive years for Customer Satisfaction, has received the Torch Award from the St. Louis Better Business Bureau (the BBB) and has an A+ rating with the BBB. We are in... read more
Frequently asked questions about Drury Hotels Company, LLC.
How is Drury Hotels Company, LLC. rated?
Drury Hotels Company, LLC. has a 2.6 star rating with 74 reviews.
When is Drury Hotels Company, LLC. open?
Drury Hotels Company, LLC. is open now. It will close at 5:00 p.m.
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