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Drs Jacobs and Raffi
- Healthcare
- Chorley
About this business
Location details
Health Centre, Collison Ave, Collison Ave, Chorley, PR7 2TH, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | Closed | |
| Sun | 1:00 p.m. to 3:00 p.m. |
Receptionists choose not to answer the phone at 13:00pm and instead of having an automated message to say there's no emergency appointments they make you wait five minutes just for the machine to say "you can use the call back feature from the front of the call list" real helpful.
An excellent GP practice, helped in no small way by the receptionists who always facilitate appointments and queries with alacrity and courtesy, mention in particular for a long standing employee, "Mary" who shows sympathy and efficiency at all times. Parking on Collison avenue itself is problematic at times unless one has a 'blue badge', which reinforces the need for the scheme. Doctor Jacobs always presents as welcoming and attentive to one's perceived needs with effective outcomes and/or referrals Overall, this busy pract... read more
The worst surgery I've ever experienced! Incompetent doctors and poorly trained receptionists. I was misdiagnosed and given a second-line antibiotic unnecessarily, leading to complications and over three months of further treatment at another surgery. Inaccurate referrals, twisting of words to suit themselves – a complete lack of competence, and the receptionists have virtually no knowledge, even about vaccinations. They push whatever they have to, prescribing drugs that are gathering dust in their stockroom instead of first... read more
Receptionist on Thursday 21st November 2024 in the evening was rude and hung up the phone on my husband as she "should have been logged off"
The staff are friendly helpful and efficient. The practice nurses are wonderful and Dr Uddin has been so good when my husband was getting towards the end of his life. Thank you to everyone for all your hard work and dedication.
Frequently asked questions about Drs Jacobs and Raffi
How is Drs Jacobs and Raffi rated?
Drs Jacobs and Raffi has a 3.1 star rating with 24 reviews.
When is Drs Jacobs and Raffi open?
Drs Jacobs and Raffi is closed now. It will open at 8:00 a.m.
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