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Driven Auto of Oak Forest
- Car Dealers
- Oak Forest, IL
About this business
Welcome to Driven Auto of Oak Forest, IL. We are proud to offer only the highest quality used cars for sale in the Chicago land area and surrounding communities. Conveniently located on 159th St., just West of Central Avenue, we have earned a great reputation over the years for a few key reasons. We’d like to introduce ourselves to you and let you know what you can expect when you purchase a pre-owned vehicle from our dealership.
Location details
5904 W 159th St, Oak Forest, IL, 60452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Extremely poor communication with customers. The have a vehicle I’m extremely interested in and I’ve made multiple calls to get them to send me photos of the undercarriage and interior motor etc.with multiple conversations being held between myself and sales people. Still 8 days later no call back and no photos. I’ve sold cars for over 25 years. I’d be suspended or fired if I didn’t respond to customers desire as something as simple as photos especially when it’s been expressed that I’m a serious buyer. But out of state. Won... read more
Business response:
Hello Clarence, we are sorry for the lack of response on our end. We have spoken to the salesperson you have been in contact with about this. There is no excuse for the lack of execution! If you are still in the market for this vehicle we can have photos sent over to you asap. We apologize again for the lengthy delay.
I was looking for a 2022 Navigator and Driven Auto had the only one in a 300 mile radius for a competitive price. The pictures of the vehicle were excellent, so I requested more info and their salesman Basil got back with me. He was extremely helpful and I scheduled a trip to the dealership. When I got to the dealership, the car was washed and ready for me. The detailing was top notch. Basil was helpful and not pushy at all. He answered any and all questions and worked with my bank to get the purchase finalized. When the pap... read more
First time buying a car online, Bart my salesman was reassuring and very good at his job. Delivered right to my door!
I attempted to trade in my GLB 250 Mercedes ( in great condition ) for the GLC300 Coupe that’s been sitting at this dealership for over a year. The vehicle was filthy, the storage compartment had something that looked unappealing wasted inside. The driver windshield wiper was missing. The vehicle was damaged in the front and when the truck was turned on the service lights were showing the vehicle needed service ( a battery, tune up, fluids etc ). When I questioned about these things being taken care of I was told the issues ... read more
Business response:
Hey Stephanie, sorry to hear the vehicle was not up to par with what you were expecting. This particular vehicle sold several months ago so you may have come in prior to those items being taken care of. Selling pre-owned vehicles can be a challenge as minor issues can come up from time to time. It is our job to take care of those issues (which we have) and the vehicle sold to a happy customer! Seems like there may have been some other obstacles we were unable to overcome that were not in our control when it came to getting y... read more
They were very friendly and answered all my questions. Always got back to me quick.
Very poor customer service, They often raise the asking price of a vehicle I requested to buy with all cash. To line the dealers profit margin and short change the customer. Over charging from the asking price, to shipping, even so low to say no military discount, but thanks for service. All around piss poor service!
Business response:
Hi Alan, our sale price is the same whether you pay cash or finance. Only difference is when you finance we are obligated to collect your sales tax, title, registration, etc. fees for your specific state. Sorry for the misunderstanding. Perhaps if you'd like a more thorough explanation you can reach out to us and we'd be more than happy to go through the pricing recap line by line.
Very professional
Not very trustworthy; tried to pass off issues with the vehicle. I would not be comfortable making a purchase here.
Business response:
Hi Alexis, there was nothing to pass off. A minor issue was found and we instantly committed to having the issue resolved. We have been in business since 2007 and our integrity and reputation has gotten us this far. We stand behind our vehicles. If issues arise as they sometimes do with used vehicle, we make sure they're resolved.
Good
Frequently asked questions about Driven Auto of Oak Forest
How is Driven Auto of Oak Forest rated?
Driven Auto of Oak Forest has a 4.4 star rating with 488 reviews.
When is Driven Auto of Oak Forest open?
Driven Auto of Oak Forest is closed now. It will open tomorrow at 9:00 a.m.
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