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Dr. Shauna Lorenzo-Rivero, MD

3.8

About this business

My passion is assisting patients and their families through what can sometimes be perceived as an embarrassing and frightening process to improve symptoms and cure disease. 

Location details

2108 E 3rd St #200, 200, Chattanooga, TN, 37404, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.873 reviews
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Anonymous's profile image
5 years ago

I saw dr Lorenzo and was not given any solution to my problem. She examined me and said to keep a cotton ball between my butt cheeks and also that if i chose a regular surgery i will be in the most pain I've ever had. She did mention that there is a different option but we would talk about it during my follow-up, so no options were clearly explained, but they made me watch a video about fiber and poop and stuff.... after I got a bill of over $900 for that visit, needless to say, there was no follow-up. 

Anonymous's profile image
5 years ago

She is an amazing Doctor. Very compassionate and not only cares about her patient but also what is going on with their family. She is my hero!!!!! She saved my a—— Literally. I travel 3-4 hours to see her and she is worth every second or traffic jam. I work with Docs and is she is truly one of the best. Thank you Dr Lorenzo. Andy 

Anonymous's profile image
6 years ago

She is simply amazing. I was in the hospital for 7 days and she was there every step of the way. She would explain everything to the tea and would keep my family informed. She is simply amazing. She has made my journey easier. I travel over three hours to see her and would travel any distance to see her. 

Heather Frizzell's profile image
Heather Frizzell 
6 years ago

Dr. Lorenzo is one of the kindest people I’ve ever met. She genuinely cares about her patients. Her staff is amazing. Dr. Lorenzo treats you like family, not just a name on a chart. I would trust her to treat all of my family and friends. 

Crying Twentysomething's profile image
Crying Twentysomething 
6 years ago

I left the office in tears. The office staff was sweet, caring, compassionate, friendly. She is not any of those things. Arrived 30 minutes prior to my appointment. Wasn't seen until 1 hour after my appointment time. No apology from her. Came in after 2 doctors suggested her for a simple rubber band ligation. Blamed me & didn't treat me. Hurt me during exam. Said no treatment, I should just wear cotton balls between my butt cheeks. Is that a solution?! No bedside manner or empathy. Still crying. 

Olivia's profile image
6 years ago

I would not recommend her for anything. Her God complex is unbelievable. She has some serious delusional egotistical beliefs about herself. I had a serious problem going on and to sum it up, she did not want to help me with the surgery I needed, Because she told me flat out, "You will jyst mess it up again". I needed a rectocele fix. I went to another surgeon and he ended up working on me for 3 hours for a 1 hour fix, it was that bad. She is a worthless doctor. Waste of money and time. 

Anonymous's profile image
7 years ago

Very poor experience. Dr. Lorenzo-Rivera’s staff were all excellent but the same can not be said of her. She has no listening skills , comes across as an arrogant “know it all”. The patient has “no say so in their treatment.” I was feeling bad from a colonoscopy the day prior and She was strangely persistent in her attempts to perform a rectal exam (one day status post colonoscopy). I refused . Scheduling consisted of her stating the date and time as though the-patient has no life. 

Anonymous's profile image
7 years ago

She told us we should have the hemmoriohpexy since the recovery was around 3 days with no post op pain till the next day and then it would be minimal. My husband woke up after surgery in agony. He's had complications since then. She left town for vacation and upon return blamed himfor a tear that somehow happened which I believe happened in surgerNo compassion, rude and uncaring. It's now been 3 weeks and he's miserable 

N. Rice's profile image
7 years ago

Dr. Lorenzo is an outstanding doctor. She is caring, attentive and understanding, and, of course, is beautifully skilled and brilliant. Dr. Lorenzo's office staff are welcoming and kind. They make you feel at ease and their down-to-earth humor relaxes even the most anxious of visits. I recommend this group of medical professionals to anyone. God bless you all! 

Frequently asked questions about Dr. Shauna Lorenzo-Rivero, MD

How is Dr. Shauna Lorenzo-Rivero, MD rated?

Dr. Shauna Lorenzo-Rivero, MD has a 3.8 star rating with 73 reviews. 

When is Dr. Shauna Lorenzo-Rivero, MD open?

Dr. Shauna Lorenzo-Rivero, MD is open now. It will close at 6:00 p.m.  

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