Dr S B Kirk - Forest Hall Medical Group

Evelyn Watts 

on Google

4 years ago

I'm sad to say, this practice is not old people friendly. Regular problems of getting my neighbours prescription for her. She has no Internet, a pay as you go phone. She is 79 years old, some youngster ( by that I mean anyone under 60) has decided all medication should be sorted on line. Makes me wonder how many in this practice who have no Internet because of finances or old age, don't bother to get needed meds because of the hassle this policy has caused. How, many not getting their pain killers or anti depression meds. As... read more

Mikel 13 

on Google

4 years ago

Doctor dangerously misprescribed meds that arent suitable for asthmatics, receptionist refusing to assist in an emergency for 2 days - including hanging up because it's "reserved for things like a heart attack" (in which case you call 999, not your doctor, so absolute nonesense), and blocking my number. Now having to call 111 to sort my GPs prescription error because docs cba, and so taking the time of a 111 worker that could be better spent on another patient. Latest in a long line of truely appalling service from the recep... read more

Helen M 

on Google

5 years ago

Multiple cancellations of practice nurse appointments for a very necessary, yet simple injection. As a full time worker myself it is impossible to then rearrange at such a late date as every option you can suggest is by this time fully booked! Extremely stressful situation too many times now. I will be looking into moving to an alternative practice asap. 

q q 

on Google

5 years ago

If I could give a lower score I would reception staff are horrendous whether you are speaking face to face or over the phone, very ignorant. The practices only saving grace is the new doctor Asian guy cant remember his name but he actually seems to want to do good where the others are not really bothered