Dr A Logan

Sofia 

on Google

a month ago

This GP practice appears to follow a deliberate cost-cutting strategy: keep admin staff to a minimum, discourage engagement, and limit help to the bare contractual minimum. Reception is often cold or dismissive — not by accident, but as a way to reduce workload and avoid dealing with anything “extra,” even when it affects patient safety. Here’s the issue: they receive full NHS funding for every registered patient, even if you never see a doctor or receive proper care. In Wishaw, they also receive enhanced payments due to dep... read more

Lorraine Mcatear 

on Google

a month ago

Excellent service across all departments, very helpful and friendly staff. 

Kerrie Stuart 

on Google

2 months ago

Its sad to see what was once a first class practice become a shadow of its former self. There appears to be incompetent management who, if you ask to speak to them, are off that day - must be great to be off 5 days a week and still get paid! Then there is the reception staff, who obviously have been trained by the incompetent managers on patient relations. The latter sound like they just left the pub and are spoiling for a fight. Then there is the elusive GPs, so rare that even David Attenborough couldn't find them. Instead ... read more

Norma Zambonini Davie 

on Google

3 months ago

I've been with these doctors for just over 5 years and I do have complex medical issues but the doctors here are very supportive, understanding and trustworthy.