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Downeast Toyota

4.6

About this business

Location details

652 Wilson St, Brewer, ME, 04412, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.61,810 reviews
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Jason Thomas's profile image
Jason Thomas 
6 years ago
Jason Robinson's profile image
Jason Robinson 
6 years ago

John Cuskelly is the most ignorant sales representative on their staff. My girlfriend leased a Rav 4 there a few years ago. Today she tried to test drive a 2020 4 runner and all he wanted to do was push her out the door. He actually told her that she was holding him up for helping customers who want to buy cars. Her lease doesn't run out for a couple more months so she is trying to figure out what she wants by testing other types of cars. Looks like we will be going to Quirk or Darling's. 

Scott Hatch's profile image
Scott Hatch 
6 years ago

Very disappointing. My wife and I had a 9:15am appointment for a state inspection. At 10:15 I went to check on how much longer it was going to be. I was told that it would be another hour before it even went in the shop. What is the point of making an appointment if you have to wait two hours? When I asked what was taking so long I was told that they were behind schedule but no one told us that when we dropped off our car. Very disappointing, I guess we will take our business somewhere else. 

Galen Plummer's profile image
Galen Plummer 
6 years ago

awesome dealership that always puts customers first. we just bought our 4th Toyota from them Dean Craig is great to deal with 

Lisa Sadler's profile image
Lisa Sadler 
6 years ago

Asked 4 times, one being in person, to have my navigation adjusted to recognize Maine in that I bought it out west. Showed up for my appointment and despite being reassured that it was on the work order, it was not on the work order. 

Alicia Plaisted's profile image
Alicia Plaisted 
6 years ago

5 Star rating goes to Brandon in the Service Department for his excellent Customer Service. He treats people with kindness and respect and he is very knowledgeable and helpful. Thank you, Brandon � 

Rick W. Blodgett's profile image
Rick W. Blodgett 
6 years ago

Excellent service. Service doesn't fix anything on your vehicle unless it's necessary, and they keep you informed every step of the way!!! 

Elaine Lee Bard's profile image
Elaine Lee Bard 
6 years ago

You buy an expensive car, and when you bring it in for service and inspection it doesn't even pass a yr after you purchased it. The extended warranty protection plan you also bought doesn't even cover what's needed to fix it. Hmmmmmm. 

Norm Cogswell's profile image
Norm Cogswell 
6 years ago

Called to ask for a qoute to put evap canister on my Tacoma and unless I buy there super expensive parts they will not service my truck. I will never buy anything from this company ever again. 

Frequently asked questions about Downeast Toyota

How is Downeast Toyota rated?

Downeast Toyota has a 4.6 star rating with 1,810 reviews. 

When is Downeast Toyota open?

Downeast Toyota is closed now. It will open at 8:00 a.m. 

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