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Dow Autoplex

4.7

About this business

Dow has been serving the local Mineola community for 25 years. We are a family owned and operated Buick GMC Chevrolet dealership that focuses on their customers. We provide great service before, during and after the sale We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager t... read more

Location details

1313 S Pacific St, Mineola, TX, 75773, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.71,598 reviews
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Jodi Padgett's profile image
Jodi Padgett 
5 years ago

Do not stand behind their word...when we bought our Tahoe we were told by the salesman we would be given an extra key, remote. Of course they didn't have an extra there, okay that is fine. BUT we were told they would get one since they didn't have it and would send it to us. Almost a year later, no key. We call today and now the salesman says it doesn't say that in the paperwork. 

Drewmarc Smith's profile image
Drewmarc Smith 
recommend  Recommended
5 years ago

Friendly environment and no pressure from the salesman 

Leah Brooks's profile image
Leah Brooks 
recommend  Recommended
5 years ago

I had the best experience here with Mr. Danny! This is my first ever purchase, and he did his do diligence to find a vehicle that was good for what I needed! He knew that I drive back and forth from Lindale to Commerce for school and work, and knew I worked on a Ranch, so he found this Jeep for me! He wanted to make sure I was in something safe and affordable. He also worked with my parents and I on a down payment, that would fit our budget. On top of that all, they put new brakes on the Jeep, and put a brand new battery in ... read more

Janee' Jones Brandon's profile image
Janee' Jones Brandon 
recommend  Recommended
5 years ago

I recently purchased an SUV from Mariano. It was a great experience! Since then, we are now planning to bring all our vehicles here for service, too. Thanks, Dow! 

Nolan Campbell's profile image
Nolan Campbell 
recommend  Recommended
5 years ago

I recently purchased a used vehicle from DOW Autoplex and I have to say this was hands down the best, easiest, and to the point purchase of a used vehicle I’ve ever experienced. Ted Ackley was great, not too pushy, helped me find the deal I was looking for and worked with me to make the transaction as smooth and easy as possible. I would highly recommend anyone looking for a vehicle to check them out and ask for Ted. 

Angie Galloway Lovelady's profile image
Angie Galloway Lovelady 
6 years ago

My MIL bought a car from here. It left her stranded with only 3,000 miles on it. Customer service was awful. Not helpful to her at all . 

Brenda Kennebeck's profile image
Brenda Kennebeck 
recommend  Recommended
6 years ago

I love their service. I take my vehicle in for oil change and they wash it afterwards. I have bought 3 cars and working on the 4th one as I type this. Salesman are great and the Financial guy is the best! He will do everything to find you the best financing, I know because I signed on a car 3 times because of him finding something better. Won't buy anywhere else. 

Donny Miller's profile image
Donny Miller 
recommend  Recommended
6 years ago

I want to thank Brian my service advisor and Chris the diesel tech y'all did an awesome job with my truck I sure appreciate it wish more people were like you all 

Daisy Duran Avila's profile image
Daisy Duran Avila 
6 years ago

Do not recommend this place customer service is great (service is not great) went in for an oil change and an Air filter change which they recommended my car was in perfect shape before i took it! I drove home and the next day my car had the Check engine light on! Took it back all they did was erase the light. Went back home the light came back took it back again and now they tell me the Air filter was not placed right! Which they could have fixed in the first place but decided not to. I hope my experience helps someone avoi... read more

Frequently asked questions about Dow Autoplex

How is Dow Autoplex rated?

Dow Autoplex has a 4.7 star rating with 1,598 reviews. 

When is Dow Autoplex open?

Dow Autoplex is closed now. It will open at 8:00 a.m. 

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