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Dover Chevy is a proud member of the International Cars, Ltd. family of car dealerships. We truly care about our customers and how to best serve them. Along with the rest of International Cars, Ltd., Dover Chevy is employee-owned, which means we value accountability, high-level service and customer satisfaction above all else. We’re honored you’ve chosen our New England Chevy dealership as your car-buying or -servicing destination, and we hope we can live up to expectations of drivers of what a great dealership e... read more
5 Dover Point Rd, Dover, NH, 03820, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 7:00 p.m. | |
Wed | 7:30 a.m. to 7:00 p.m. | |
Thu | 7:30 a.m. to 7:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Friendly and helpful (for the most part) with getting the vehicle out and ready for a test drive on a snowy day but decided on another vehicle somewhere else.....but were a little pushy once financing was run and not purchasing on the spot.
Quick response no pressure.
Jeff LaValle was excellent
Zero or negative stars is more appropriate. I never write reviews but felt compelled to share my experience at Dover Honda. I traveled 1.15 hours to this dealership after being promised that a used car that I had called about would be held for us to view for purchase. We agreed on a time that was two hours from the time of our call to allow us enough time to get there. We offered to make a deposit to ensure the car was held, but was told by Sarah that we didn't need to. She said that she would have the manager pull the keys ... read more
Business response:
We are so sorry!!! I know you have already met management in person but there is no excuse. Your first contact had the keys set aside waiting for you and didn't think and passed them along to another salesperson who sold the car before you arrived. Again, it should never have happened and the intention was to hold but again, a major mistake was made with no communication. We are truly sorry and would love to help rectify the issue. Sincerely, Dover Honda
On February 10th my husband and I purchased a truck from Dover Chevrolet (or thought we did). When we went to pick up the truck they had waiting for us it was a totally different truck than the one we had agreed to purchase. When we went in on the 12th and asked where our truck was the response from the salesman was "it's right there, its the one you test drove". Seriously, we test drove that one but told him we didn't want it because it was not the right color. We even went back to where they had the color choices in the si... read more
Business response:
Hello and sorry for the mishap as that is not ideal and not our goal. Being employee-owned, we strive for better customer service and we fell short. The General Manager said that you two have spoken since so hopefully that is the case. if you have any other questions, feel free to respond and we'll be in touch as soon as possible. Again, our sincerest apologies! Dover Chevrolet
This is a decent place to shop for a vehicle. Don’t hesitate to go and check something out.
Helpful, good experience, did not purchase from them, but if they got something more to my liking I would.
Good dealer
Just say good customer service and nice people
Dover Chevrolet has a 4.4 star rating with 655 reviews.
Dover Chevrolet is open now. It will close at 6:00 p.m.
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