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Douglas Volkswagen

4.7

About this business

Location details

491 Morris Ave, Summit, NJ, 07901, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.71,689 reviews
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Gisele S.'s profile image
Gisele S. 
7 years ago

The 1 star is by default since there is no way to mark none. 6 months ago I waited in their customer area for 3 1/2 hours for an oil change, first car in line, that seem like a long time I didn't say anything and brushed it off as they were having a bad day Few days a go it was time for another oil change so this time I asked a friend to pick me up so I wouldn't sit there waiting. Well their previously assumed bad day got worse. ..after 3 hours I called them to know if my car was ready. .they couldn't tell me on the phone th... read more

B K.'s profile image
B K. 
7 years ago

Just finished purchasing our new car at Strong VW in Salt Lake. We worked with Matt, and he was incredibly helpful and patient. I very much appreciated his no pressure approach to car sales. I would definitely contact Matt again in the future if we need another VW. Overall, very happy with the experience at Strong, as everyone was polite and the new showroom was very well done. Would definitely recommend. 

Damon F.'s profile image
Damon F. 
7 years ago

David at Strong VW is awesome! This was my first time here, fantastic atmosphere! I highly recommend visiting here. 

Vicky P.'s profile image
Vicky P. 
7 years ago

Fast, professional service! Purchased our first Volkswagen and had a very good experience. There were a few things that our vehicle needed and Green stepped up to the plate and took care of everything in a timely manner! Was very impressed with their customer service, which means everything. If you do not get good dependable customer service to back up your purchase then you've wasted your time and money. We recommend Green Audi Volkswagen, Springfield Illinois for your transportation needs. 

Barbara S.'s profile image
Barbara S. 
7 years ago

i love my 2016 mazda3 hb manual. simon kim has been helping me care for her, whether it be my maintenance visits or any other concerns/issues i've had. simon is always pleasant, professional and attentive. he checks me in at my scheduled time, knows i'm waiting and keeps me posted on time left on work. he kindly accepts any discount coupons i bring with, which i very much appreciate. Simon makes me feel valued and respected, which for a woman, is a rarity when dealing with car dealers and service people. barbara s. in chicag... read more

Melanie N.'s profile image
Melanie N. 
7 years ago

I went to the autobarn a couple days ago to trade in my car and get a newer one. Everyone was very nice. I personally know the GM Vic, he gave me a great deal on a '15 VW Passat. And my salesman Yoram was just as great helping me with test driving, and papers. It was my best experience when buying a car, I highly recommend coming here to buy your next. They have 2,000 cars to chose from! 

Danielle S.'s profile image
Danielle S. 
7 years ago

I have been in 3 seperate times with a pre approval in hand and ready to buy a car listed online for $11,200. I kept getting ridiculous quotes, twice I was quoted at $18,000 out the door. One guy told me the online price was for a lease only, when I was looking for a Certified Pre-Owned with 30,000 miles? I don’t think so. They treated my boyfriend and I like children as if we didn’t understand the buying process and just wanted to get as much money as they could from us, we were a piece of meat to them. I was hoping the thi... read more

Cc S.'s profile image
Cc S. 
7 years ago

I drove 5 hours to this dealership to buy a car on their website after calling several times and them not being willing to deal on the phone. When I got there they told me they ‘sold’ the car last night and tried to get me to buy another car. It’s been on the website for weeks And is still on the website. This is false advertising and against the law. If they are willing to break the law so blatenly, I would not trust them on any level. Stay away!! Not worth your time. If there was a 0 star rating that is what I would select... read more

Kelvin H.'s profile image
Kelvin H. 
7 years ago

Excellent service, and the best car buying experience I have ever had, HANDS DOWN! If you're in the search for a vehicle, look no further than Niello Jaguar. My salesman, Franklin was honest, upfront, and was in constant contact during my long distance purchase. Don't Think twice, call Franklin and the Niello team, now! 

Frequently asked questions about Douglas Volkswagen

How is Douglas Volkswagen rated?

Douglas Volkswagen has a 4.7 star rating with 1,689 reviews. 

When is Douglas Volkswagen open?

Douglas Volkswagen is closed now. It will open at 9:00 a.m. 

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