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Douglas Jeep Chrysler Dodge Ram

4.6

About this business

Location details

2382 S Tamiami Trail, Venice, FL, 34293, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.65,906 reviews
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Neal Scherer's profile image
Neal Scherer 
recommend  Recommended
5 years ago

The service was great, people were very honest 

Business response:

Neal, thank you for the positive feedback about your recent visit at Koons Tysons Chrysler Dodge Jeep Ram! 

Joshua Mitchell's profile image
Joshua Mitchell 
5 years ago

Absolutely horrible service dept experience. Brought my 2018 Chrysler 300s in today. Mr Lifton’s car. Because one headlight was repeatedly going out. Causing me to get a ticket. It’s not the bulb. I left my car there for the day. At which point they said they could not find a problem. I was talking to Paul who is not the best. I was told they could not find the issue even thou I had photographic proof that something was wrong. But still demanding the diagnostic fee of $169.00. For what they didn’t do anything. And said if it... read more

Brian Craig Turner's profile image
Brian Craig Turner 
5 years ago

Poor integrity on follow up after the sale on Certified Used vehicle. 

Business response:

Brian, I am sorry to hear that the follow up after the sale was poor. I do appreciate your feedback and will make sure that we as a team here at Myrtle Beach Chrysler Jeep work on our follow up skills so this will not happen again. We strive to give excellent service in every aspect, so we are glad you have given us this info to work on in the future. If there is anything further we can do to improve experience please do not hesitate to call our General Manager Dan Mccoll (843)-448-1191 or email danmccoll@myrtlebeachchrysler... read more

Payam Namin's profile image
Payam Namin 
recommend  Recommended
5 years ago

I took my Jeep in because it wasn’t running right. Was told that I had serious repairs that needed to be done. Tyler (service advisor) was extremely professional and I can say that I have never experienced customer service like this before. He was patient, understanding, and contacted me promptly exactly when he said he would. I recommend going here even if you don’t have a Chrysler product. They will take care of you. 

Business response:

Payam - Thank you for taking the time to recommend us! It is great to hear that Tyler and the team were able to assist with your vehicle and get you back out on the roads. We are proud to have earned your business and are wishing you many safe and happy miles! - The Koons Tysons Chrysler Dodge Jeep Ram team 

Jenna Ruth Grenier's profile image
Jenna Ruth Grenier 
5 years ago

At 8 months pregnant, I was trying to get out of my lease with my two door Jeep Wrangler. This would have been my fourth time purchasing a car with Kelly, but this time around was not pleasurable. I went straight to the general manager after working with a salesman that was not offering me anything reasonable. The amounts I was quoted were ridiculous, as well as what they were offering for my car that only has 20,000 miles. I decided to switch to Chevy. How does a Chevy dealership offer you 2 grand more for your Jeep than a ... read more

Julie Simons's profile image
Julie Simons 
recommend  Recommended
5 years ago

Very knowledgeable salesman. Excellent people to do business with. 

Galen Ollison Jr.'s profile image
Galen Ollison Jr. 
recommend  Recommended
5 years ago

Excellent... & I mean E-X-C-E-L-L-E-N-T vehicle buying experience!!! The staff there work above & beyond the call of duty to get you the MOST BANG for YOUR BUCK!!! I want to send a special thanks to my "Sales Guru" Billy for the 5-STAR service & attention to details... My wife LOVES her 2020 Dodge Journey!!! 

Allen B Powers's profile image
Allen B Powers 
recommend  Recommended
5 years ago

Very friendly people, easy dealing, no high pressure sales people 

Shane Gable's profile image
Shane Gable 
recommend  Recommended
5 years ago

The service was excellent! Billy helped me get the truck I wanted while I was working offshore. I was able to walk in and drive off within an hour! I highly recommend going to see Billy at platinum dodge! 

Frequently asked questions about Douglas Jeep Chrysler Dodge Ram

How is Douglas Jeep Chrysler Dodge Ram rated?

Douglas Jeep Chrysler Dodge Ram has a 4.6 star rating with 5,906 reviews. 

When is Douglas Jeep Chrysler Dodge Ram open?

Douglas Jeep Chrysler Dodge Ram is open now. It will close at 7:00 p.m. 

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