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Douglas Jeep Chrysler Dodge Ram
- Car Dealers
- Venice, FL
About this business
Location details
2382 S Tamiami Trail, Venice, FL, 34293, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
RecommendedThanks to the Goss Jeep Bodyshop for giving our Jeep a new look with our white new top. We love it! Everyone was GREAT to work with!
Business response:
Thank you for your kind words and for your repeated business over the years!
RecommendedMs Lee is a great mechanical technician if you have a Jeep he’s the man!
RecommendedFAST and GREAT service!!!!!!!
I purchased a 2019 Dodge Ram 1500 Dealer demo The truck does NOT have the options listed on my paperwork or what was listed on the internet
The buying process was horrible but they got it done for what I wanted eventually. Also seemingly unexperienced sales people. But That is okay , the car buying process can be like that . It's the service department for me . They are horrible with no bright side - the advisor I have been dealing with is arrogant , unfriendly , unpleasant and I just really dislike coming there for him alone. The manager was just like him , ever meet someone that thinks they are being nice but it's not the case - that's him - phony !!! It doesn... read more
Business response:
Paris, we are very disappointed to hear about your less than positive experience at Heritage Chrysler Dodge Jeep RAM Owings Mills. This is not our way of doing business at any of our Heritage stores, as we strive to meet then exceed the expectations of all of our customers. We sincerely apologize for any issues that occurred in our Service Department and appreciate you taking the time to speak with our Director of Operations, Chris Granholm, allowing us the opportunity to rectify the situation. As discussed, if you have any ... read more
RecommendedPrzemek was fantastic - he found me exactly what I was looking for at a great price !!
The truck we bought almost a year ago is major faltering and so we call to see what we do as it needs to be towed....oh the next available service call appt is Jan 29!!!! SAY WHAT!!! I am beyond disappointed, having bought our trucks at this location for years this may vary we’ll be the last one. I understand being busy but to have a warranty vehicle take that long to be seen is not acceptable...just as sad is that there is less than 10k miles on the truck. Not very good advertisement for dodge!!!!
Business response:
Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our general manager at (281) 715-6920. We would appreciate the chance to turn your experience around.
RecommendedVery great customer service and very friendly!!
Start by firing the Service Manager.
Frequently asked questions about Douglas Jeep Chrysler Dodge Ram
How is Douglas Jeep Chrysler Dodge Ram rated?
Douglas Jeep Chrysler Dodge Ram has a 4.6 star rating with 5,906 reviews.
When is Douglas Jeep Chrysler Dodge Ram open?
Douglas Jeep Chrysler Dodge Ram is closed now. It will open at 9:00 a.m.
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