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Donor Egg Bank USA
- Fertility
- Rockville, MD
About this business
Donor Egg Bank USA is the nation's only frozen donor egg program to be developed through a collaboration of over 150 reproductive specialists throughout the United States. This collaboration of industry leaders has created an unprecedented sharing of knowledge and expertise which has benefited patient care in every one of our network program. Our frozen donor egg program offers patients similar success rates to the more traditional (fresh) donor egg programs with the added financial security of our 100% Assured Refund Plan&t... read more
Location details
1355 Piccard Dr, Ste 230, Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First impression was decent. I asked Joceyln several times about what was and wasn't included in the Assured Refund plan. We were told several times that the medication and pre-screening was not included. Never did D.E.B USA tell us that after my wife's transfer date we would no longer be covered under the Assured Refund plan. After my wifes transfer she had to continue to be under the care of the Fertility Center for 9 weeks before they could release her. My wife and I both were under the impression that since our Fertility... read more
Business response:
We are happy to learn that your wife has been successful. Our Assured Refund Plan covers your infertility care up to the point of your baby’s birth. HCG pregnancy tests and pregnancy care are not included in the plan and can be found in our contract in the excluded area since these are almost always covered by medical insurance. Our hope for you is that you bring home a baby from the hospital. If for any reason, your pregnancy is unsuccessful, then the Assured Refund Plan is your safety net. The Assured Refund Plan includes ... read more
Unhappy with service. I have had two main issues with company. First batch of eggs, all of them were frozen incorrectly so I could not use any of them and had to wait 5 months to do next cycle. Then also, when baby is 6 months old they tell me that the donor now is a carrier for Tay–Sachs disease and that the company is not giving me any discount for the two errors or paying for my baby to be tested for it. I do not feel like company is working with me or helping fix these two life-changing mistakes
RecommendedAmazing customer service!
Awesome company with people with passion for helping others
Frequently asked questions about Donor Egg Bank USA
How is Donor Egg Bank USA rated?
Donor Egg Bank USA has a 3.8 star rating with 73 reviews.
When is Donor Egg Bank USA open?
Donor Egg Bank USA is open now. It will close at 5:30 p.m.
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