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Don Hinds Ford Pre-Owned

4.4

About this business

We are proud to be your local Ford dealer and meet your service, new car sales and used car sales needs! We have all of the latest Ford trucks, Ford cars, Ford SUVs, Crossovers and Hybrids, from the best-selling F-150 and Super Duty trucks to our full car line, including Fiesta, Focus, C-MAX, Fusion, Taurus, and the world famous Mustang, plus an SUV/Crossover to fit every need, including the Escape, Edge, Flex, Transit Connect, Explorer and Expedition. Plus we have a wide selection of Hybrids and Electric Vehicles, including... read more

Location details

12875 Ford Dr, Fishers, IN, 46038, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 6:00 p.m.
SunClosed
4.41,074 reviews
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Deanna Hammond's profile image
Deanna Hammond 
4 years ago

We purchased a truck at the end of 2018 from Don Hinds. One week after purchasing the truck we began to have major issues and they have been ongoing. I have not been impressed with anyone there until our last couple encounters with Scott, a service representative there. He's great and understands our frustration. If you do purchase a vehicle from them please take it to another mechanic to check it out! We were just too trusting we were purchasing a reliable vehicle. The only reason I give them a 2 star is because of Scott, h... read more

Cindy Chizer's profile image
Cindy Chizer 
recommend  Recommended
4 years ago

Ask for Sarah. She was extremely knowledgeable about the hybrid Fusion and how it compared to other models available. She helped me in June/July in the middle of the pandemic when I needed to replace a 2005 vehicle that was not drivable. My husband and I have been customers of Don Hinds for over 20 years. We have purchased at least 6 vehicles there and depended on their highly rated service department. Great company! 

Business response:

Cindy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Safe travels! 

Ken Staggs's profile image
Ken Staggs 
recommend  Recommended
4 years ago

Todd Gilkey is the guy to see if your looking to purchase a commercial vehicle. Very professional and knowledgeable highly recommended. 

Business response:

Ken, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care! 

Angie MacDonald Cromlich's profile image
Angie MacDonald Cromlich 
recommend  Recommended
4 years ago

Everything from my sales experience to service has been amazing here over the years. This review is overdue. However, on a recent visit, I was upset to find out that an after market product I used cause an issue with my car. Don Hinds replaced parts at no charge, despite it not technically being a warranty issue. This just confirmed my years of loyalty and I am happy to continue using them for ALL sales and service! Thank you for making my day! 

Business response:

Your satisfaction means a lot to us, and we truly appreciate you choosing Don Hinds Ford Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. At Don Hinds Ford Inc, we value our customers and we look forward to seeing you on your next visit. Take care! 

Ken Carlson's profile image
Ken Carlson 
recommend  Recommended
4 years ago

The service department keeps our vehicle in good shape. They keep good maintenance records so we know what wrk has been done.JimZell is a pleasure to work with. 

Anita Cowan's profile image
Anita Cowan 
recommend  Recommended
4 years ago

Don Hinds Ford has the best service department of any dealership I have ever used. Calling to make an appointment to the scheduling department and getting a Person to set up your visit. Each service person is polite and passonite about what they are doing. It always seems like the employees love to work there and enjoy the business they are in. The Cashiers are super informative on ways to save move with points or a rebate on your service. Great smiles all around (even under their masks). I recommend Don Hinds Ford to all my... read more

Randy Hoggard's profile image
Randy Hoggard 
recommend  Recommended
4 years ago

service and sales, they are fair and honest 

Business response:

Randy, thank you for your wonderful response to the quality of service our Staff provides. We hope to be of service to you again. Take care! 

Ron Bales's profile image
Ron Bales 
recommend  Recommended
4 years ago

Thank you Steve Summeier for another amazing experience in the purchase of our 2020 F150. Explained all options and helped us choose the best path for our needs. Will definitely continue our relationship with Steve and Don Hinds Ford. 

Business response:

Ron, we appreciate your recommendation of our dealership! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels! 

Stephanie Vetter's profile image
Stephanie Vetter 
recommend  Recommended
4 years ago

Thank you Chuck Callahan for the amazing service experience yet again. The loaner car was a nice touch since you and your team spent the time to find the noise issue. Such a great experience! It is nice to have a place to get your car taken care of without feeling ripped off or taken advantage of. I appreciate Don Hinds and your staff. Marty my tech was super friendly and patient too all masked up! 

Business response:

Stephanie, thank you for your wonderful response to the quality of service our Staff provides! It means so much to us to have earned your trust in our business. If there is anything else we can do to assist you, please let us know! Take care! 

Frequently asked questions about Don Hinds Ford Pre-Owned

How is Don Hinds Ford Pre-Owned rated?

Don Hinds Ford Pre-Owned has a 4.4 star rating with 1,074 reviews. 

When is Don Hinds Ford Pre-Owned open?

Don Hinds Ford Pre-Owned is closed now. It will open on Monday at 8:30 a.m. 

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