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Digitalocean
- Other
- New York, NY
About this business
Location details
101 Avenue of the Americas, New York, NY, 00010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This service is a joke. Absolutely terrible customer service (practically non-existent). Created an account with DO, provided my email and CC details, and then was asked to wait for my account to be verified. Got an email (few hours later!), stating my account was locked: "This decision is final and no other information is required." WTF? Created a ticket and the followup was equally vague and useless. Worthless customer service, I can't believe people are actually using this platform. I can't imagine the trouble if I was ac... read more
scam!!!! they are scam and flakes and fakes
RecommendedGeliştirme aşamasını çoktan geçti tabi daha etkin ve daha fazlası için geribildim ek çalışmalar gerekli
answering the questions. I try to cancel the account for 6 months. still, receipt invoice and discount $40 per month from my credit card.
Horrible customer service. Have called and emailed and have had no luck getting in touch with anyone or getting any type of response to requests.
Terrible. No support at all. Stay away and avoid headaches. Digital Ocean is a real nightmare.
Business response:
Due to the nature of your Ticket(issue), it may take our team longer to respond. Since it requires manual verification, we can't offer any ETA. However, we have replied to your DM and also forwarded your ticket to our Trust and Safety team.
Non professional support and blocked account without reason! I never have such of the problem with AWS!
I woke up this morning to find my account disabled without a single warning or notification beforehand and have since been instructed by Customer 'Service' that they will not re-enable my account, even just to retrieve my files and work. So i lose a weeks worth of work because Digital Ocean false advertise the resources they promise you when you pay for one of their droplets, or 10 of them in my case. I even limited CPU Usage to 90% but be afraid, be very afraid if you use Digital Ocean or plan to use them and would actually... read more
how much time it takes to verify a account? it has been so long my account is still locked and my droplets are turned off i am a web hosting provider and have a good amount of users. ticket 3437391 i have lost access to my all of the websites+server and the data of users how you can guys can be so irrresponsible? . my users are complaining and saying irrevelent things. Digital Ocean doesn't even reply to any of the support tickets nither they have a phone number.
Frequently asked questions about Digitalocean
How is Digitalocean rated?
Digitalocean has a 2.3 star rating with 543 reviews.
When is Digitalocean open?
Digitalocean is closed now. It will open tomorrow at 9:00 a.m.
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