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Dickey's Barbecue Pit

3.8

About this business

All of Dickey's signature meats are smoked overnight, every night in every Dickey's location. Our home-style sides are all family recipes passed down through generations and served to our customers every day. Taste why Dickey's Barbecue has been the world's best barbecue since 1941. 

Location details

3120 Manawa Center Dr, Ste 400, Council Bluffs, IA, 51501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8327 reviews
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Vonda Boyd Belt's profile image
Vonda Boyd Belt 
9 years ago

I've eaten inside 3 times, loved it everytime. Went through the drive thru and was greatly disappointed. It was my husbands first time and he won't go back. Sandwiches were very spicy and the fried onion tanglers were overcooked and cold. 

Business response:

Hi Vonda, thank you for your feedback. If you and your husband were not happy with your meals we'd be happy to replace them for you. Please message us so we can have the opportunity to make it right for you. 

Alondra Castorena's profile image
Alondra Castorena 
9 years ago

I have never been so disappointed. So mad and so unpleased with a restaurant in my life. Such horrible customer service. The Manager was being very rude and mean to her part time employee. Someone we know. My boyfriend, roommate and friend all thought she was joking around with him. Until she took it too far. Harassing. We complemented her saying she had a great worker and she didn't acknowledge us. She later came to our table with an attitude. Threw our fries at the table. Saying "that little friend of yours is not a good e... read more

Business response:

I'm not covering anything up, Alondra. Like I said, I called to talk to the employees immediately without the manager's knowledge. My employees said they had no issues and had a great night. If there is an issue in my restaurant, you can bet I do whatever needs to be done to fix it. Please message me with more details on what exactly happened so that I can take corrective action. Thank you. 

Larry Cooper's profile image
Larry Cooper 
9 years ago

This is our second visit. Like the food . but services is very very slow. I think the servicer need more training. I hope the longer there open the faster they will get orders out . I hope they make it. 

Business response:

Hi Larry. Thanks for your feedback. I'm sorry to hear your service was slow. Please send us a message with the details of your visit, what you ordered, how long it took, etc. so we can address this with our team. 

Mary Nuzum-Osborn's profile image
Mary Nuzum-Osborn 
9 years ago

First time there and people so helpful and good food. We will be back. 

Sue Black's profile image
Sue Black 
9 years ago

Great food. Everyone seems friendly. I'd come back I thought the brisket was a little spicy but overall loved it 

Business response:

Thanks Sue. We appreciate your feedback and support. 

Theresa Swenson's profile image
Theresa Swenson 
9 years ago

Great food & value! Offers military discount....which I love!!! Support our troops & we will support you! 

Sara Neill's profile image
Sara Neill 
9 years ago

Went with 2 of my coworkers on the grand opening. We were part of the first 50 guests to get gift cards. My gift card says zero balance. One of my coworkers gift cards says invalid and the other says 250 dollars. Called the manager to tell him and he said there was a problem with the gift card system. He told me to give it a few day s, so we did. Still no balance on 2 of the 3 cards. Called again and said he would take care of it and he would call me back on Tuesday the 6th. Well, it's Sunday the 11th with still no call from... read more

Chris Vanderbeek's profile image
Chris Vanderbeek 
9 years ago

They don't have it down yet go to bellevue location! 

Steve Burnsides's profile image
Steve Burnsides 
9 years ago

The food was ok for fast food bbq. I like a sit down restaurant. Where a waitress or waiter take your order. It was kind of expensive for a fast food bbq. Almost $30.00 for the cheapest dinner. This price was for 2 dinners.. I will probably not make this my go to place for bbq. Hog Stop still the best bbq in CB. 

Frequently asked questions about Dickey's Barbecue Pit

How is Dickey's Barbecue Pit rated?

Dickey's Barbecue Pit has a 3.8 star rating with 327 reviews. 

When is Dickey's Barbecue Pit open?

Dickey's Barbecue Pit is open now. It will close at 6:00 p.m.  

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