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Devon&Devon

3.6

About this business

Location details

77 Westbourne Grove, London, W2 4UL, United Kingdom

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.614 reviews
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Richard Dunn's profile image
Richard Dunn 
9 months ago

This is an italian company who do not care. We bought a very expensive bath. After a few years we have a crack and a flooded bathroom with tons of damage. Apparently the material used does not deal well with hot water! So it cracked. No customer follow up, no response to queries, no warranty and we have been told that we need to buy from them a new one. AVOID THIS BRAND. After this post they agreed to replace the bath after 4 months and apparently have many many baths sold in the UK with this issue. The problem now is that t... read more

Riccardo Scotti di Uccio's profile image
Riccardo Scotti di Uccio 
a year ago
Francesca Oley's profile image
Francesca Oley 
2 years ago

Atrocious customer service. Our bath tub delivered in pieces! (see photo). It was delivered 4 weeks ago, still no replacement from Devon & Devon despite pleas that delays to the project are incurring us costs with our builder. No responsibility has been taken by Devon and Devon. They are breaching our consumer rights (confirmed by citizens advice bureau) however this does not seem to be of concern to the directors. Very disappointing, would avoid in future. Zero stars. 

Radovan Gajdos's profile image
Radovan Gajdos 
4 years ago

The Devon&Devon showroom have just supplied me with some beautiful tiles; really good advice and easy transaction. Can't wait to see them laid! 

Gregor Kurth's profile image
Gregor Kurth 
4 years ago

Never work with them again. Ordered and pre paid, wanted to deliver a wrong product and didn’t accept return. Eventually they didn’t even deliver the wrong product. Hope these people go out of business soon - worst customer experience we had for a long time 

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Frequently asked questions about Devon&Devon

How is Devon&Devon rated?

Devon&Devon has a 3.6 star rating with 14 reviews. 

When is Devon&Devon open?

Devon&Devon is closed now. It will open tomorrow at 10:00 a.m. 

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