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DeLuca Toyota
- Car Dealers
- Ocala, FL
About this business
DeLuca Toyota is a family-owned dealership that has been serving the Ocala community with quality new and used cars since 1978. Our inventory includes a variety of cars, trucks and SUVs, featuring the Corolla, Camry, RAV4, 4Runner and Tacoma. Our state-of-the-art service center at DeLuca Toyota is one of the most advanced service centers in Ocala. We tackle any automotive repair and routine maintenance Toyota owners need. Customer service is our top priority. 40 years of business has allowed us to learn what our customers wa... read more
Location details
1719 SW College Rd, Hwy 200, Ocala, FL, 34471, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
RecommendedLa amabilidad con la gente, muy buena la sala de espera, rápido y seguro
Business response:
Thank you, Douglas, Our reputation is one of our top priorities, and your positive review is what we strive to achieve! All of us here at DeLuca Toyota genuinely appreciate your recommendation and appreciate you sharing the positive feedback. We look forward to serving you again in the future. Have a wonderful holiday season 👍👍👍
The fix it department ! Toyota’s Quality to fix an issue with a new vehicle five years ago this wouldn’t have been an issue the department has been handled poorly I will not be returning to purchase another vehicle from Deluca ! Toyota this has been an issue since day one on the purchase of a brand new Camry after trading in my original Camry that I purchased from Deluca very disappointed in the way things are handled this go around I would look elsewhere or another Toyota dealerships . Brought the issue to the attention of ... read more
Business response:
Logan, we take great pride in offering a world-class experience for everyone who visits our dealership. What you are describing does not reflect the culture DeLuca Toyota has built upon for more than 43 years. We want the opportunity to investigate this matter further, and our Fixed Operations Manager, Christian DeLuca, will be reaching out to you to discuss this in detail. In the meantime, if you should have any further questions or concerns, feel free to contact him directly at 352-732-0770 ext. 262.
Fast service friendly staff.
Very pleasant, courteous, and quick to find the problem and fix it. Highly recommend.
Business response:
Thank you, Kathy. We’re thrilled that you’re happy with the services we provided. All of us here at DeLuca Toyota genuinely appreciate your recommendation and appreciate you sharing the positive feedback. Please let us know if we can assist you again.👍👍👍
So professional! It’s refreshing to be able to sit in service and deal with professionals who are polite and competent!!
Business response:
Thank you so much, Marcia. We’re thrilled that you’re happy with our services. All of us here at DeLuca Toyota genuinely appreciate your recommendation and appreciate you sharing the positive feedback. We look forward to serving you again in the future. Have a wonderful Thanksgiving 👍🦃👍🦃👍
Exceptional customer service
Business response:
Sharon, thank you so much for sharing your experience. Our team loves to give you that exceptional service! We appreciate your recommendation, and we look forward to serving you again.
Always keeping me advised and because I’m having problems walking around they made very comfortable waiting and bringing my car close so I don’t have walk so far. Kudos to the staff
Business response:
Thank you so much, Dan. We’re thrilled that you’re happy with our services. All of us here at DeLuca Toyota genuinely appreciate your recommendation and appreciate you sharing the positive feedback. We look forward to serving you again in the future. 👍👍👍
I've called on friday about a vehicle got to a deal on a price salesman kept communication all day Friday then I run a credit app get approved the finance manager calls me Saturday morning telling me all was set that he'll call me back in 15 minutes and havent heard from him since I called and messaged the salesman and his excuse was we sold 31 cars today we were busy so I guess the owner didn't wanna sell 32 cars that day unreal the lack of communication after I ran my credit I couldve went somewhere else and bought a truck... read more
Business response:
Jose, we'd like to apologize as we take great pride in offering a pleasant experience for everyone who visits our dealership. What you're describing does not reflect the culture DeLuca Toyota has built upon for almost 43 years. We want the opportunity to look into this matter further and will be reaching out to you to discuss this with you. In the meantime, if you should have any further questions, please contact us at 352-732-0770 ext. 237.
This is the fifth Camry I either purchased or leased at Deluca's. Victor P was my salesperson for most of them and he always makes absolutely sure I am satisfied. Yesterday I brought it in for a 9AM appointment to get the windows tinted and it was finished by 11:25 AM. I bring plenty of things to do with me so the wait time seems to go by fast. One thing I am minorly unhappy about is the rear view mirror on my 2018 SE had a compass in it. My new 2020 XLE doesn't have it. They told me it is not available anymore.
Business response:
Thank you so much, Bob. We appreciate your feedback and value our relationship. Victor is one of our top Toyota PRO'S and an essential part of our award-winning team, and he always strives to leave every customer with a smile and completely satisfied. Please let Victor know if we can assist you in the future. We wish you many enjoyable, memorable, and safe travels in your new Toyota. 👍👍👍
Frequently asked questions about DeLuca Toyota
How is DeLuca Toyota rated?
DeLuca Toyota has a 4.5 star rating with 4,511 reviews.
When is DeLuca Toyota open?
DeLuca Toyota is closed now. It will open tomorrow at 8:30 a.m.
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